Litigation went up in January for FDCPA and TCPA claims while FCRA claims decreased, according to the latest report from WebRecon.
03/16/2023 3:10 P.M.
1.5 minute read
WebRecon’s latest report shows litigation remained fairly high across the board in January in Fair Debt Collection Practices Act and Telephone Consumer Protection Act cases; however, Fair Credit Reporting Act claims decreased slightly.
FDCPA suits increased 15.5% from December 2022 to January 2023, TCPA cases increased 41.5% and CFPB complaints increased 20.9%, while FCRA cases dipped 2.7%, according to WebRecon.
Here is a breakdown of claims under accounts receivable management industry laws as well as CFPB complaints for January 2023.
Fair Debt Collection Practices Act
FDCPA claims increased by 15.5% to 343 in January compared to 297 in December. Compared to claims from Jan. 1 through Jan. 31, 2022, FDCPA claims declined 33.8%, from 518 to 343, during the same period in 2023.
Telephone Consumer Protection Act
TCPA claims increased by 41.5% to 133 in January compared to 94 in December. Compared to claims from Jan. 1 through Jan. 31, 2022, TCPA claims increased 1.5%, from 131 to 133, during the same period in 2023.
Fair Credit Reporting Act
FCRA claims decreased by 2.7% to 439 in January compared to 451 in December. Compared to claims from Jan. 1 through Jan. 31, 2022, FCRA claims decreased 16.2%, from 524 to 439, during the same period in 2023.
Consumer Financial Protection Bureau Complaints
Consumer complaints filed with the CFPB increased by 20.9% to 5,774 in January compared to 4,774 in December.
There were 5,145 complaints in January 2022 compared to the 5,774 complaints in January 2023—a 12.2% decrease.
The types of debt behind the complaints were:
- 1,642 Other debt (28%)
- 1,540 I do not know (27%)
- 1,249 Credit card debt (22%)
- 839 Medical debt (15%)
- 262 Auto debt (5%)
- 114 Payday loan debt (2%)
- 63 Mortgage debt (1%)
- 36 Private student loan debt (1%)
- 29 Federal student loan debt (1%)
The most common type of complaint was about attempts to collect debt not owed, at 56% or 3,243 complaints, followed by complaints about written notification about a debt at 17% or 977.
Read the complete WebRecon report here.
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