ACA Designations: Earn Credentials Representing Excellence as a Credit and Collection Professional
ACA offers seven professional designations that are highly recognized and regarded in the accounts receivable management industry. Start with the fundamentals by earning a Professional Collection Specialist designation, then build your expertise by pursuing credentials specific to collector, compliance, operations, leadership, health care, attorney, and other industry roles.
ACA Designation Options
Professional Collection Specialist® (PCS)
Learn essential compliance requirements and negotiation skills to show consumers, clients, and colleagues your dedication to collecting effectively and respectfully in compliance with the Fair Debt Collection Practice Act (FDCPA).
This essential designation is suitable for onboarding new staff, as well as updating experienced collection professionals with these must-have skills.
- Anyone with consumer interactions
- Anyone new to the collection industry
- No previous collection experience required
Designation Badge Images
Once you have passed your exam or Capstone, ACA will send you an award letter that includes instructions on how to access your designation badge image.
You can use this image on your email signature block or on your social media to tell the world about your accomplishments.
If you already have a designation and need your designation badge image, go to https://me.acainternational.org/MyACA. Log in and click on the transcript button, you will see your digital badge at the bottom of the page.
Training Zone: All-Access Training Resources
Did you know you can access all online webinars and webinar recordings for one low price? ACA’s All-Access Training Zone is a one-stop-shop, giving users full access to ACA’s education library.