CFPB Advocacy Center
Guidance for Your Advocacy Efforts
ACA advocates at the Consumer Financial Protection Bureau (CFPB) and with multiple stakeholders in pursuit of well-reasoned rules and requirements that provide clarity to both the accounts receivable management (ARM) industry and consumers about what is required. ACA provides extensive resources and certifications to its members using CFPB rules and resources as a major part of its training materials. ACA has also collaborated with the CFPB to provide financial literacy materials directly to consumers.
Below is a continually updated repository of CFPB-related materials. Log In to view them.
CFPB News
27 March 2023
CFPB’s Latest Rulemaking Inquiry Focuses on Data Brokers and the FCRA
The bureau’s rulemaking inquiry includes questions for market participants...
23 March 2023
Regulatory Recap: What’s Been Happening Lately with the CFPB?
Read our recap of some of the CFPB’s recent bulletins and reports.
03/23/2023...
22 March 2023
CFPB Sues Credit Repair Company Over Telemarketing Sales Rule Violation
As part of its (failed) defense, Progrexion told the court it offers no...
17 March 2023
CFPB Issues Bulletin on Discharged Student Loans
The bureau says it is heightening scrutiny of servicers who try to collect...
16 March 2023
ARM Industry Claims Up Again in January
Litigation went up in January for FDCPA and TCPA claims while FCRA claims...
16 March 2023
Reg F Question of the Week: Are Certain Calls Excluded From the Presumptions of Telephone Call Frequency?
The CFPB updated its FAQs on the Reg F debt collection rule, including...
10 March 2023
CFPB Supervisory Highlights Report Covers ‘Junk Fees’
The report from the bureau examines law violations related to bank account,...
07 March 2023
House Subcommittee Reviewing CFPB Reform Measures
Early in the 118th Congress, legislators have proposed several bills with...
02 March 2023
New CFPB Issue Spotlight Examines Fees on Cash Assistance Programs
The bureau focuses on the impact of reported inadequate customer service...
24 February 2023
Reg F Question of the Week: Is a Limited-Content Message Excluded from the Presumptions of Telephone Call Frequency?
The CFPB recently updated its FAQs on the Reg F debt collection rule, including...
22 February 2023
ARM Industry Claims Increased in December
Litigation went up at the end of 2022 for FCRA and FDCPA claims while TCPA...
20 February 2023
From the Web: Columnist on Why the Supreme Court Should Approve CFPB’s Petition to Hear Funding Structure Case
Opinion piece provides an overview of how Congress created the CFPB and...
10 February 2023
Reg F Question of the Week: What Are the Presumptions Related to Telephone Call Frequency?
The CFPB recently updated its FAQs on the Reg F debt collection rule, including...
09 February 2023
District Court Rules Against CFPB Authority in ECOA Case
The court approved a non-bank mortgage lender’s motion to dismiss a CFPB...
07 February 2023
CFPB Releases Rule Proposal on Credit Card Late Fees
The bureau started its push for regulating fees in 2022 and now seeks to...
02 February 2023
Consumer Sues CFPB and American Express Over Alleged FCRA Violations
The New York District Court ruled that the consumer didn’t have a right...
01 February 2023
CFPB Opens Comment on Nonbank Supervision in Proposed Rule on Registry of Contract Conditions
ACA International is seeking member feedback on the proposed rule, which...
31 January 2023
CFPB Seeks Feedback on Applications for Advisory Committees
The bureau will use the comments, due Feb. 10, to inform its candidate...
30 January 2023
Reg F Question of the Week: Are Debt Collectors Required to Use Their Legal or Registered DBA Name in a Limited-Content Message?
The CFPB recently updated its FAQs on the Reg F debt collection rule, including...
27 January 2023
CFPB Report Finds Credit Scores Improved During the COVID-19 Pandemic
The bureau says these changes are likely due to mortgage forbearances,...
26 January 2023
CFPB Seeks Public Input on Consumer Credit Card Market
The bureau will gather information from the public and from major credit...
24 January 2023
ARM Industry Claims Were a Mixed Bag in November
Litigation continued to slide for the FDCPA and FCRA, but TCPA claims surged...
23 January 2023
ACA’s FDCPA Compliance Guide is Available Now
Get access to the latest provisions and regulations of the Fair Debt Collection...
19 January 2023
CFPB Circular Outlines Enforcement of “Dark Patterns”
The guidance, in coordination with Federal Trade Commission policies, focuses...
19 January 2023
Reg F Question of the Week: Can a Person Limit Debt Collector Communications?
The CFPB recently updated its FAQs on the Reg F debt collection rule, including...
18 January 2023
CFPB Report Reveals Increase in Servicemember Identity Theft
Nearly 50,000 incidents of identity theft were reported by military consumers...
16 January 2023
Regulatory Recap: CFPB Releases Household Financial Health Report, Resources for Supervised Institutions
Read our recap of some of the CFPB’s recent bulletins and reports, as well...
16 January 2023
Recording Available: Recent CFPB Action Against Debt Collection Law Firm
On the Jan. 18 ACA Huddle, ARM industry experts Dennis Barton and Roger...
16 January 2023
New Leadership and Priorities Announced for House Financial Services Committees
Term limits and a focus on fintech and regulatory oversight, including...
13 January 2023
CFPB Proposes Settlement on Debt Collection Lawsuit Documentation
The CFPB’s proposed settlement finds that the firm did not meet the standards...