CFPB Advocacy Center

Guidance for Your Advocacy Efforts

ACA advocates at the Consumer Financial Protection Bureau (CFPB) and with multiple stakeholders in pursuit of well-reasoned rules and requirements that provide clarity to both the accounts receivable management (ARM) industry and consumers about what is required. ACA provides extensive resources and certifications to its members using CFPB rules and resources as a major part of its training materials. ACA has also collaborated with the CFPB to provide financial literacy materials directly to consumers.

Below is a continually updated repository of CFPB-related materials.

Debt Collection Rulemaking and Reg F
Information related to the CFPB’s rulemaking on debt collection.
ACA Comments
List of comments submitted by ACA in response to CFPB proposals.
Consumer Complaint Database
Materials related to the CFPB’s Consumer Complaint Database.
Helpful CFPB Resources
Links to additional resources related to the CFPB.
Know My Debt
Training Zone
Alliance ACA
Benefit Hub
Alliance ACA
Collectors Insurance Agency


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The content on this site is presented for educational, general reference, and informational purposes only; is not intended to serve as legal or other advice; is not intended to be a full and exhaustive explanation of the law in any area; and should not replace the advice of your own legal counsel. By continuing to use our site, you are agreeing to the legal disclaimers in our Terms of Use. Review our Terms of Use for more information.

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