Litigation went up at the end of 2022 for FCRA and FDCPA claims while TCPA claims drastically decreased, according to the latest report from WebRecon.
02/22/2023 3:50 P.M.
2 minute read
WebRecon’s latest report shows litigation remained fairly high across the board in December in Fair Debt Collection Practices Act and Fair Credit Reporting Act cases; however, Telephone Consumer Protection Act claims plummeted.
FDCPA suits increased 11.2% from November to December 2022, FCRA cases increased 8% and CFPB complaints increased 7%, while TCPA cases decreased 32.4%, according to WebRecon.
Here is a breakdown of claims under accounts receivable management industry laws as well as CFPB complaints for December 2022.
Fair Debt Collection Practices Act
FDCPA claims increased by 11.2% to 297 in December compared to 267 in November. Compared to claims from Jan. 1 through Dec. 31, 2021, FDCPA claims declined 31.3%, from 6,584 to 4,525, during the same period in 2022.
Telephone Consumer Protection Act
TCPA claims decreased by 32.4% to 94 in December compared to 139 in November. Compared to claims from Jan. 1 through Dec. 31, 2021, TCPA claims declined 10.8%, from 1,716 to 1,531, during the same period in 2022.
Fair Credit Reporting Act
FCRA claims increased by 8% to 447 in December compared to 414 in November. Compared to claims from Jan. 1 through Dec. 31, 2021, FCRA claims increased 3.5%, from 5,407 to 5,597, during the same period in 2022.
Consumer Financial Protection Bureau Complaints
Consumer complaints filed with the CFPB increased by 7% to 4,695 in December compared to 4,389 in November.
There were 4,995 complaints in December 2021 compared to the 4,695 complaints in December 2022—a 6% decrease.
The types of debt behind the complaints were:
- 1,414 Other debt (30%)
- 1,254 I do not know (27%)
- 977 Credit card debt (21%)
- 662 Medical debt (14%)
- 209 Auto debt (4%)
- 69 Payday loan debt (1%)
- 52 Mortgage debt (1%)
- 31 Private student loan debt (1%)
- 27 Federal student loan debt (1%)
The most common type of complaint was about attempts to collect debt not owed, at 55% or 2,566 complaints, followed by complaints about written notification about a debt at 17% or 813.
Read the complete WebRecon report here.
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