Litigation had varying results in July for FDCPA, TCPA and FCRA claims, according to the latest report from WebRecon.
09/06/2023 11:25 A.M.
2 minute read
WebRecon’s latest report shows litigation was a mixed bag across the board in July in Fair Debt Collection Practices Act, Telephone Consumer Protection Act and Fair Credit Reporting Act claims.
FDCPA suits increased 2.8% from June 2023 to July 2023, TCPA cases saw no change at 0%, FCRA cases increased 2.4%, and CFPB complaints decreased 8.4%, according to WebRecon.
Here is a breakdown of claims under accounts receivable management industry laws as well as CFPB complaints for July 2023.
Fair Debt Collection Practices Act
FDCPA claims increased by 2.8% to 327 in July compared to 318 in June. Compared to claims from Jan. 1 through July 31, 2022, FDCPA claims declined 24.1%, from 3,002 to 2,279, during the same period in 2023.
Telephone Consumer Protection Act
TCPA claims saw no change, with 148 claims in July compared to 148 in June. Compared to claims from Jan. 1 through July 31, 2022, TCPA claims increased 16.8%, from 864 to 1,009, during the same period in 2023.
Fair Credit Reporting Act
FCRA claims increased by 2.4% to 462 in July compared to 451 in June. Compared to claims from Jan. 1 through July 31, 2022, FCRA claims decreased 6.4%, from 3,366 to 3,152, during the same period in 2023.
Consumer Financial Protection Bureau Complaints
Consumer complaints filed with the CFPB decreased by 8.4% to 5,174 in July compared to 5,650 in June.
There were 4,458 complaints in July 2022 compared to the 5,174 complaints in July 2023—a 16.1% increase.
The types of debt behind the complaints were:
1,495 Other debt (29%)
1,408 I do not know (27%)
1,297 Credit card debt (25%)
501 Medical debt (10%)
247 Auto debt (5%)
95 Payday loan debt (2%)
60 Mortgage debt (1%)
46 Private student loan debt (1%)
25 Federal student loan debt (0%)
The most common type of complaint was about attempts to collect debt not owed, at 56% or 2,904 complaints, followed by complaints about written notification about a debt at 16% or 804.
Read the complete WebRecon report here.