2019 was a banner year for advocacy in the industry, making 2020 a critical time to build on progress with legislators and regulators.
For accounts receivable management companies and advocates, 2019 was the culmination of several different issues that have been important to ACA International members for decades such as the Fair Debt Collection Practices Act rulemaking and telecommunication efforts at the Federal Communications Commission including the Telephone Consumer Protection Act and call blocking and labeling.
Dempsey, Russell and Valenzuela, who also serves on ACA’s Federal Affairs Committee, also discuss data privacy laws at the federal and state level, a pending U.S. Supreme Court decision on the constitutionality of the CFPB’s leadership structure, and the importance of advocacy by professionals in the industry in 2020.
For Valenzuela, it’s important for legislators and regulators to consider the consumer benefits to allowing the accounts receivable management industry to contact consumers via their preferred methods of communication, including modern technologies.
“Our industry has really craved more certainty for how we use modern technology,” Valenzuela said. “We can help continue to educate our legislators on these issues.”
Listen to this episode of ACA Cast for updates on the latest advocacy issues on deck this year and visit the online Advocacy Resource Center for opportunities to submit comments and learn about upcoming events.
Registration for the 2020 Washington Insights Fly-In, offering members opportunities to engage directly with lawmakers and regulators, May 19-21 is open now.
“We really need to have a constant presence of ACA members and industry participants at the regulatory agencies and on the Hill telling their stories,” Dempsey said.
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