Tips for Tuning Up Your Compliance Management System Next on the ACA Huddle

 

This week’s speakers, Leslie Bender and John Bedard, will cover regulators’ focus on industry enforcement efforts and compliance best practices. Editor’s note: This article is available for members only. 01/24/2022 11:30 A.M. 1 minute read Regulators are revving up industry-wide enforcement efforts and the Consumer Financial Protection Bureau and Federal Trade Commission have been rolling […]

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Water Cooler Chat Tackles Employee Engagement, Hybrid Work and More

 

The Jan. 13 Water Cooler Chat, hosted by WICRC member Caren Enloe, explored issues related to the changing workplace culture in the face of the Great Resignation. Register now for the February session featuring host Courtney Reynaud, ACA president-elect and board member. 01/24/2022 11:00 A.M. 3 minute read The first Women in Collections Resource Council […]

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Central Portfolio Control Provides for Minnesota Homeless Over the Holidays

 

CPC employees assembled 70 care packages containing food, thermal blankets and knitwear, and distributed them over Christmas Eve and day. 01/21/2022 11:45 A.M. 1 minute read Central Portfolio Control (CPC), an ACA International member company based in Minnetonka, Minnesota, supported its local community this holiday season by assembling and distributing care packages for people experiencing […]

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New February Education Opportunities on the Horizon

 

Register now for insights on debt sales, dealing with disgruntled employees, building high-performing teams and more. 01/21/2022 10:45 A.M. 2.5 minute read ACA International has new education events teed up in February, highlighting the five whys of debt sales, how to deal with disgruntled employees or people who dislike you, building high-performing teams and more. […]

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ACA International Responds to CFPB Policy Guidance on Medical Debt Collection and Credit Reporting

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01/13/2022 5:00 P.M. For Immediate Release Contact: Anne Rosso May Communications Director ACA International [email protected] Washington, D.C. – January 13, 2022  – The Consumer Financial Protection Bureau has released a medical debt compliance bulletin and policy guidance for debt collectors and credit bureaus on the requirements of the No Surprises Act, which includes consumer protections […]

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From California to Washington: State Laws on the Horizon This Year

 

ACA International’s state advocacy and compliance leaders along with member Lauren Valenzuela reviewed new state laws during a recent Hot Topic seminar—a must-listen for all organizations planning for 2022 and beyond. 01/13/2022 9:30 A.M. 4 minute read The accounts receivable management (ARM) industry and ACA International saw a flurry of activity in 2021. Although Regulation […]

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ACA Member Company Donates to the National Down Syndrome Society

 

The donation was made in memory of National Debt Holdings CEO Jeremy Poehler’s brother, Shaun Poehler, who lived with Down syndrome. 01/12/2022 11:45 A.M. 1 minute read National Debt Holdings (NDH), an ACA International member company based in Ft. Lauderdale, Florida, donated to the National Down Syndrome Society (NDSS) this holiday season. Spearheaded by National […]

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