ACA President Courtney Reynaud Shares Leadership Vision

Courtney ReynaudAt ACA’s Convention & Expo last week, Reynaud took the stage at the president’s closing celebration to begin her term as president, bolstered by years of experience in leadership and advocacy.

07/28/2022 1:45 P.M.

2 minute read

Excitement was in the air as ACA International hosted a celebration for 2022/23 President Courtney Reynaud last week.

The event for Reynaud, emceed by Past President Harry Strausser III, opened with a reception and dinner, followed by the installation of the new officers on ACA’s Board of Directors and Reynaud’s vision for her year as president.

Reynaud grew up in her family’s collection agency, Creditors Bureau USA, which was started by her great aunt and uncle in Fresno, California, in 1935. Her mother, Carol Capriotti, purchased the company with a business partner in 1984.

Reynaud and her husband, Alex, purchased Creditors Bureau USA in 2017; today, Reynaud is president.

She said that as ACA president, she wants to support positive and meaningful change by creating a space where everyone is encouraged to get involved regardless of gender identity, political affiliation, race and ethnicity, religion, age, ability and more.

“ACA has had 83 presidents in its history, but only four women presidents have served before me. This makes me the fifth woman president in ACA’s history,” Reynaud said. “I’m here to say that there is room for everyone at the table. We can all level-up.”

Her mother and father, husband Alex and daughter Bella all attended the celebration at convention.Courtney Reynaud

“Growing up, as a child and in my career with such strong support, I have never considered myself to be weaker or disadvantaged because I am a woman. However, my childhood and career experiences are unique to me,” Reynaud said in her speech. “I have had the opportunity to speak to and get to know several members from different genders and diverse groups who, unfortunately, didn’t have these same positive career and childhood experiences. Their memories from childhood and in their careers include feeling like an imposter, feeling less than, feeling invisible, dumb or inferior and often feeling the need to suppress emotions so that they didn’t receive shame from others. My goal is to expand upon ACA’s original diversity committee to create a venue that is encouraging and open for all members and groups.”

As ACA’s new president, Reynaud will encourage more members to participate in association events and education.

Her focus on expanding the dialogue—both at the regulatory level and the membership level—is all part of her overall passion for the ARM industry.

See more photos from the convention here and read a profile of Reynaud in the July/August issue of Collector magazine.

Plans are already underway for the 2023 Annual Convention & Expo July 26-28 in Chicago. We will see you there!

If you have executive leadership updates or other member news to share with ACA, contact our communications department at [email protected]. View our publications page for more information and our news submission guidelines here.

This site uses cookies. By continuing to use our site, you are agreeing to our use of cookies. Review our Privacy Policy for more information. You may change your preferences on how cookies are stored by reviewing the settings on your browser.

The content on this site is presented for educational, general reference, and informational purposes only; is not intended to serve as legal or other advice; is not intended to be a full and exhaustive explanation of the law in any area; and should not replace the advice of your own legal counsel. By continuing to use our site, you are agreeing to the legal disclaimers in our Terms of Use. Review our Terms of Use for more information.

Friendly Reminder

Get continued access to ACA International’s wide array of resources, which can help you become more profitable, compliant and successful.

Renew your membership today to take advantage of tools you won’t find anywhere else:

  • Discounts on seminars, products, services and events
  • Resources to strengthen your compliance department
  • Industry-specific risk management products and services
  • Participation in ACA’s online community, The Hub
    Members-only website content
  • Professional development and training opportunities, and so much more!