FCC Resource Center

The Telephone Consumer Protection Act has a significant impact on the ability of debt collectors to lawfully contact consumers. Given the importance of effective communication to successful debt recovery, ACA International continues to lead the effort to modernize the TCPA to better balance consumer privacy with legitimate business communications.

The Telephone Consumer Protection Act (TCPA) restricts the use of automatic telephone dialing systems (ATDS or autodialers), artificial or prerecorded voice messages, text messages received by cell phones, and the use of fax machines to send unsolicited advertisements. It also specifies several technical requirements for fax machines, autodialers, and voice messaging systems.

Although Congress enacted the TCPA primarily to regulate the activities of telemarketers and the delivery of telephone solicitations and unsolicited advertisements, certain important provisions of the statute and its regulations extend to all persons and entities, including debt collectors.

Below, ACA members will find a continually updated repository of FCC-related materials. From valuable compliance information, to ACA advocacy efforts and other FCC-related activity, ACA has created this comprehensive FCC Resource Center to help your business remain informed. Please check back often to be sure you stay up-to-date on FCC developments.

TCPA Statute and Regulations

Complete text of the TCPA and regulations interpreting the Act issued by the Federal Trade Commission.

Federal Government Debt Collection Rulemaking

TCPA Rulings and Orders

List of the FCC’s TCPA Declaratory Rulings and Orders relevant to the debt collection industry, including the 2015 omnibus TCPA Declaratory Ruling and Order.

TCPA Enforcement Advisories

Contains the FCC's TCPA enforcement advisories, including those related to political campaign calls and robotexts.

TCPA Judicial Advocacy

TCPA Regulatory Advocacy

TCPA Compliance Materials

Resources created by ACA to help understand and meet TCPA and FCC compliance obligations.

TCPA Legislative Advocacy

ACA's TCPA White Papers

White Papers prepared by ACA demonstrating why the TCPA must be reformed to more accurately reflect the current state of communication technology, as well as the ways both businesses and consumers use those technologies.

Cell Phone Scrubbing Services

List of industry vendors that provide cell phone scrubbing services.

TCPA News

CFPB Complaints on the Decline; Industry Continues Strong Response
Aug 14, 2019

FCC Adopts Rule Increasing Caller ID Spoofing Enforcement Options
Aug 06, 2019

ACA Leads Effort to Ensure Legitimate Call Lines Remain Open to Consumers
Jul 25, 2019

House Approves Legislation Clarifying Robocall Prohibitions; Now Awaiting Reconciliation with Senate TRACED Act
Jul 24, 2019

Bipartisan House Bill on Robocalls Advances to Full Energy and Commerce Committee
Jun 25, 2019

FCC Opens Comments on Implementation of Call Authentication Framework; Will it Work to Protect Legitimate Calls?
Jun 25, 2019

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FCC Resource CenterA comprehensive listing of valuable FCC-related materials, from compliance information to ACA advocacy efforts, to help your business remain informed.