ACA members share their experiences from the all-new spring event earlier this month.
03/25/2024 2:20 P.M.
2.5 minute read
The ACA HOW Revenue Growth Summit wrapped up March 14 in Louisville, Kentucky, and ACA members have shared glowing reviews of our first-of-its-kind spring event.
You can hear what your fellow members are saying about the conference on the website event page, where you can watch videos of attendee takeaways and also check out our photo album.
“I almost didn’t attend this event because I thought after 30 years of running the business, there would be little for me to learn,” said LaDonna Bohling, COO of Contract Callers Inc., in her video below. “I was so wrong. Every session I attended provided new insights on how my organization could increase revenue. And after all, that’s what it’s all about. None of us are running nonprofits.”
Meanwhile, Katie Borchers, president of Beyond Green Solutions, shared her input on the array of information provided at the three-day conference. “It felt real,” she said. “The presenters, the panelist—anybody who offered help was doing it genuinely. They were forthcoming with information. They provided real data. They provided statistics on the industry context to help you get started, the contingency rates that they would typically see, trials and tribulations and how they overcame those.”
Another attendee, Tesla Miller, collection floor co-manager at Collection Bureau Services Inc., reflected on the importance of building relationships and creating strong leadership skills at ACA events like this one.
“The ACA HOW Revenue Growth Summit was the first ACA event I attended. My co-worker and I had the privilege to attend together. With my new role as collection floor manager and her new role as office manager, I could not have asked for a greater experience. I was given the opportunity to meet individuals in the industry that gave me a whole new perspective on growth, leadership, and relationships that are important in this industry. Building relationships and having the opportunity to ask questions from others in the industry who have more experience than myself has truly given me great tools to take home with me and
use for my future. Thank you, ACA International!”
Additionally, Pauline Gaudio from Collexx Inc. shared what it was like going to her first-ever ACA industry conference.
“The ACA HOW Revenue Growth Summit was my first conference not only with ACA but ever,” Gaudio said. “I learned so much. From the importance of having access to my company’s data to looking into having a plan for succession planning. My biggest takeaway was the networking. I didn’t just meet other people in the industry, I met new friends.
“My second biggest takeaway, as a new leadership person in the industry, was just how complex it can be to grow into new avenues. However, with that complexity came a person willing to share their journey and knowledge and break it down into doable steps. I learned where I can turn for information for training, compliance, and the ever-changing legal landscape not just on the ACA website, but people I can reach out to. I look forward to attending another event!”
Check out all the testimonials and photos right here.
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