Affiliate members specializing in debt collection software and communication technology are slated to speak on webinars following the release of the CFPB’s final debt collection rule. Editor’s Note: This article is available for members only.
10/9/2020 13:30
The Consumer Financial Protection Bureau is expected to release its long-awaited debt collection rule this year, and ACA International is ready. The release of the final rule signals the biggest development in the accounts receivable management (ARM) industry since the passage of the Fair Debt Collection Practices Act more than 40 years ago.
ACA’s panel of experts is standing by to quickly review the comprehensive rule and will be providing detailed analysis and compliance resources.
As part of that process, ACA is planning 11 daily ACA Huddle webinars complimentary for members sponsored by Hinshaw & Culberston LLP, Ontario Systems, RevSpring Inc. and Venable LLP. Registration is open now and the webinars—for ACA members only—will be held on consecutive weekdays within 24 to 48 hours after the rule is released.
Here is a look at the 10th and 11th webinars in the series and featured speakers:
What are the Letter Vendors Doing in Response to the Rule?
In this webinar, members will hear firsthand insights from an ACA affiliate member about the impact of the CFPB’s debt collection rule on debt collection letters. Speaker Rob Augg, vice president, business development and marketing, Renkim Corp., who serves as vice chair of ACA’s Affiliate Committee, will offer a perspective from Renkim, a consumer communications company specializing in print and electronic communication. Most recently, Augg presented at an ACA Huddle on maintaining client relationships. Mike McDonnell, vice president of business development-healthcare at RevSpring, also recently joined this webinar as a speaker.
What are the Big Software Companies Doing in Response to the Rule?
In this webinar, members will hear firsthand insights from ACA affiliate members about the impact of the CFPB’s debt collection rule on debt collection software and communication technology. Speakers include Chris Beebe, director, product management, Ontario Systems LLC; Aaron Reiter, director of sales, marketing & business development, InterProse; and Mike Cantrell, president, Solutions by Text.
Beebe will offer a perspective from Ontario Systems LLC, a leading provider of enterprise software to the accounts receivable management market. Ontario Systems has long been an active ACA member and most recently presented a session at ACA International’s 2020 Virtual Convention & Expo, where Vice President, Chief Compliance Officer Rozanne Andersen provided a roadmap to guide attendees in building a robust email communication program. Andersen also presented at an ACA Hot Topic seminar in July about text messaging.
Reiter will offer a perspective from InterProse, a debt collection software company for third- and first-party debt recovery. InterProse’s web-based platform is focused on promoting process efficiency and profitability through process automation and third-party integrations that eliminate non-revenue-generating tasks. In September, Reiter presented an ACA Hot Topic webinar on how agencies can best communicate their strengths and market differentiators to prospective clients.
Cantrell will offer a perspective from Solutions by Text, whose primary focus is delivering critical information in an SMS format worldwide. Solutions by Text has developed a proprietary software designed to adhere to regulations within the mobile phone industry.
Cantrell recently presented an ACA Hot Topic webinar on how to compliantly communicate with consumers via text.
Register for ACA’s upcoming webinars on the CFPB debt collection rule, available only for members, now. For CFPB and ACA advocacy updates, log in to your My ACA profile on acainternational.org to subscribe to ACA Daily and Member Alerts.