GLCCA Welcomes New President Michael Klutho

Klutho is focused on leadership and new ideas, building on existing success of the Great Lakes Credit and Collection Association.

7/24/2020 8:00 AM

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GLCCA Welcomes New President Michael Klutho

What started in 2018 with oversight of the Great Lakes Credit and Collection Association’s (GLCCA) financials has turned into a leadership role at the organization for attorney Michael Klutho, the newly sworn-in association president.

While his day job has Klutho managing consumer law claims for the Minneapolis-based law firm Bassford Remele, his new role as president of the GLCCA is an opportunity to guide the future of the organization.

Leadership roles are part of his DNA, and Klutho feels it is important for him to make a difference and create solutions within the accounts receivable management industry.

“Serving as the GLCCA’s fourth president feels like a nice culmination of a 30+ year legal career within the collection industry. It is an important way for me to give back,” Klutho said.

He credits past GLCCA presidents for developing important policies and procedures for the association.

“We are fortunate to have much of the heavy lifting already completed. Prior presidents, including Pauline Kussart, have provided us with much-needed bylaw changes, standard operating procedures, and most important, a comprehensive strategic plan,” Klutho said. “It’s time to implement that plan. To do so, we need committees in place to carry out the goals of the plan. Right now, I’m working on filling those committee assignments.”

To Klutho, his role as president is not all work. In fact, he considers it a lot of fun.

“Frankly, I really like the people who make up GLCCA. It’s an enjoyable group who are engaged and truly appreciate what a robust association means for our industry. I’m a people person and serving on the GLCCA board affords me many opportunities to work with people who similarly want to engage in topics of interest.”

Not only do those topics and opportunities interest Klutho, they are also incredibly beneficial to the GLCCA membership at large. He firmly believes the convergence of information and education that GLCCA affords members makes everyone better.

“Bringing together a variety of approaches and insights to common issues helps to mold compliant solutions to the obstacles members face. Whether coordinated legislative solutions or creative insights to fighting pending lawsuits, member interaction helps to further everyone’s interests,” Klutho said.

Klutho is excited about one of GLCCA’s big plans for the coming year, based on the newly developed strategic plan.

“We want to create ‘listening groups’ to hear the issues various segments of our membership are facing,” he said.

He believes this new feature will be highly beneficial for members and will help to provide an understanding of the most pressing needs of various agency groups.

While there are a lot of important pieces already in place to continue advancing the GLCCA mission, the current climate has changed things a bit.

“Without question, the COVID-19 pandemic has thrown a wrench into GLCCA’s plans, not the least of which was having to conduct our annual meeting remotely,” Klutho said. “Our plans for the current year include a larger emphasis on remote learning and dissemination of information. We are working with governmental regulators on ad hoc changes to rules and regulations impacting the industry. We also are working on long-term efforts to enact legislation that allows at-home collections, consistent with the status allowing at-home collections during the pandemic.”

Overall, Klutho said he wants members to keep in mind that they are an integral part of both current and future GLCCA plans.

“GLCCA is your association. Take advantage of it. Raise your hand and volunteer, ask a question and be a leader within your agency,” he said. “We are here to provide value to you, so we want to hear what’s important to you.”

Klutho was also elected to ACA International’s Board of Directors in July. He will serve a three-year term.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

GLCCA Welcomes New President Michael Klutho

What started in 2018 with oversight of the Great Lakes Credit and Collection Association’s (GLCCA) financials has turned into a leadership role at the organization for attorney Michael Klutho, the newly sworn-in association president.

While his day job has Klutho managing consumer law claims for the Minneapolis-based law firm Bassford Remele, his new role as president of the GLCCA is an opportunity to guide the future of the organization.

Leadership roles are part of his DNA, and Klutho feels it is important for him to make a difference and create solutions within the accounts receivable management industry.

“Serving as the GLCCA’s fourth president feels like a nice culmination of a 30+ year legal career within the collection industry. It is an important way for me to give back,” Klutho said.

He credits past GLCCA presidents for developing important policies and procedures for the association.

“We are fortunate to have much of the heavy lifting already completed. Prior presidents, including Pauline Kussart, have provided us with much-needed bylaw changes, standard operating procedures, and most important, a comprehensive strategic plan,” Klutho said. “It’s time to implement that plan. To do so, we need committees in place to carry out the goals of the plan. Right now, I’m working on filling those committee assignments.”

To Klutho, his role as president is not all work. In fact, he considers it a lot of fun.

“Frankly, I really like the people who make up GLCCA. It’s an enjoyable group who are engaged and truly appreciate what a robust association means for our industry. I’m a people person and serving on the GLCCA board affords me many opportunities to work with people who similarly want to engage in topics of interest.”

Not only do those topics and opportunities interest Klutho, they are also incredibly beneficial to the GLCCA membership at large. He firmly believes the convergence of information and education that GLCCA affords members makes everyone better.

“Bringing together a variety of approaches and insights to common issues helps to mold compliant solutions to the obstacles members face. Whether coordinated legislative solutions or creative insights to fighting pending lawsuits, member interaction helps to further everyone’s interests,” Klutho said.

Klutho is excited about one of GLCCA’s big plans for the coming year, based on the newly developed strategic plan.

“We want to create ‘listening groups’ to hear the issues various segments of our membership are facing,” he said.

He believes this new feature will be highly beneficial for members and will help to provide an understanding of the most pressing needs of various agency groups.

While there are a lot of important pieces already in place to continue advancing the GLCCA mission, the current climate has changed things a bit.

“Without question, the COVID-19 pandemic has thrown a wrench into GLCCA’s plans, not the least of which was having to conduct our annual meeting remotely,” Klutho said. “Our plans for the current year include a larger emphasis on remote learning and dissemination of information. We are working with governmental regulators on ad hoc changes to rules and regulations impacting the industry. We also are working on long-term efforts to enact legislation that allows at-home collections, consistent with the status allowing at-home collections during the pandemic.”

Overall, Klutho said he wants members to keep in mind that they are an integral part of both current and future GLCCA plans.

“GLCCA is your association. Take advantage of it. Raise your hand and volunteer, ask a question and be a leader within your agency,” he said. “We are here to provide value to you, so we want to hear what’s important to you.”

Klutho was also elected to ACA International’s Board of Directors in July. He will serve a three-year term.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

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