FCC Launches Plan to Close Gaps in STIR/SHAKEN Caller ID Authentication

The plan will include a review of how to implement the STIR/SHAKEN framework over all phone networks or find an alternative framework. There are some networks that lack the systems needed for STIR/SHAKEN.

10/31/2022 8:45 A.M.

1.5 minute read

The Federal Communications Commission unanimously approved a notice of inquiry Thursday to identify and resolve gaps in its caller ID authentication plans.

Non-IP networks essentially don’t have the tools to conduct the STIR/SHAKEN call authentication framework as required under the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, which was passed to mitigate illegal and unwanted robocalls, ACA International previously reported.

Congress directed the FCC to address how to implement the call authentication on these networks. The TRACED Act required the commission to mandate that voice service providers take “reasonable measures” to implement an effective caller ID authentication framework in the non-IP portions of their networks, according to the FCC.

However, non-IP networks do not have the capability to maintain digital information on calls, therefore the STIR/SHAKEN verification information, including who generated the call, is not available on those networks.

The notice of inquiry approved by the FCC will include seeking comments on the prevalence of non-IP technology in U.S. phone networks and the impact the technology has on mitigating illegal robocalls.

The FCC also seeks input on alternative technology or policies that would help implement caller ID authentication on non-IP networks. Options developed by the Alliance for Telecommunications Industry Solutions include allowing non-IP providers to send and receive caller ID authentication information via the internet, on a separate track from the call itself, or another standard that would carry more limited information with the call even on non-IP systems.

Interested parties may file comments by Dec. 12, 2022, and reply comments are due by Jan. 11, 2023. To submit comments on the notice of proposed rulemaking, visit the FCC’s Electronic Comment Filing System and file under CG 17-97. For more information on the proposed rulemaking, click here.

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If you have executive leadership updates or other member news to share with ACA, contact our communications department at [email protected]. View our publications page for more information and our news submission guidelines here.




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