Next week’s ACA Huddle CFPB Rule webinars will provide more insights on electronic communications requirements in the CFPB’s debt collection rule from a legal and vendor perspective. Editor’s note: This article is available for members only.
1/8/2021 6:00
The Consumer Financial Protection Bureau released part two of its long-awaited debt collection rule Dec. 18 and ACA International is ready to help members continue to unpack its contents and prepare for compliance by Nov. 30, 2021.
The release of the final rule signals the biggest development in the accounts receivable management (ARM) industry since the passage of the Fair Debt Collection Practices Act more than 40 years ago.
ACA’s panel of experts is continuing to review part two of the comprehensive rule to provide detailed analysis and compliance resources for members.
As part of that process, ACA is offering daily ACA Huddle webinars complimentary for members sponsored by Neustar and Ontario Systems.
ACA kicked off the series of webinars Dec. 21 to provide initial compliance insights and an overview of the requirements from the CFPB, including model validation notices, out-of-statute debt and decedent debt.
Registration for the remainder of the webinars, which will be held on weekdays through Jan. 15, is open now. Recordings and slide presentations of each webinar will be available throughout the series. ACA members can also download the ACA Mobile app for reminders on the upcoming ACA Huddle webinars and listen to the presentations, live or recorded, on the go.
Here is a look at the Jan. 11 and 12 webinars in the series and featured speakers:
Delivery Requirements: Electronic Communications (Legal Side)
On Monday, Jan. 11, Mike Etmund, attorney at Moss & Barnett, Lauren Valenzuela, corporate counsel at Performant Recovery Inc., and John Bedard Jr., owner of Bedard Law Group, will dive into electronic communication requirements in the rule from a legal perspective.
Etmund regularly represents clients in the financial services and collection industries—including corporations and other general business entities—in matters involving defense of consumer protection statutes, compliance and regulatory analysis and commercial collection. He also keeps clients up to date on important developments affecting Regulation E (the Electronic Funds Transfer Act) and E-SIGN compliance, data breach laws, licensing renewals, and consumer protection regulations on the federal and state levels. This involves advising clients regarding federal and state privacy, accessibility, and data security laws and regulations.
Bedard, an ACA Certified Instructor, also spoke during last year’s series and in a webinar on electronic communications and disclosures. He is chair of ACA’s Education Council and testified before the House Financial Services Committee during a September 2019 hearing on debt collection just after ACA’s proposed comments on the CFPB’s proposed rule were submitted.
Valenzuela advises clients at Performant Recovery on compliance with consumer protection laws, government regulation, licensing, litigation defense and transactional matters. She currently serves on ACA’s Judicial and Member Attorney Program committees and has earned ACA’s Credit and Collection Compliance Attorney designation.
Delivery Requirements: Electronic Communications (Vendor Side)
On Tuesday, Jan. 12, Jessica Klander, shareholder at Bassford Remele, Rob Augg, vice president of business development and marketing at Renkim Corp., and Paul Daniels, chief revenue officer of Intelligent Contacts Inc., will review delivery requirements and electronic communication requirements in the rule from a vendor’s perspective.
Augg serves as vice chair of ACA’s Affiliate Committee. He presented at an ACA Huddle on maintaining client relationships and also spoke during part one of the CFPB Rule Series.
Klander defends businesses and professionals against liability and malpractice claims in the consumer law defense, professional liability and general liability arenas. Also experienced in complex litigation, employment law, non-compete disputes and class-action lawsuits, Klander regularly represents clients in both state and federal courts across the U.S.
She defends creditors and credit professionals against federal consumer statute claims, defends health care providers and professionals against liability claims, and represents businesses in a spectrum of commercial disputes. She also consults with and trains clients on compliance with state and federal regulations.
Klander was included in the inaugural edition of Best Lawyers: Ones to Watch for her work in commercial litigation and professional malpractice law.
At Intelligent Contacts, Daniels is responsible for revenue growth and strategic partnerships. Daniels is also the founder of Peak Results, a strategic advisory firm specializing in creative problem solving, innovative solution development, and market expansion. He is known for rapidly growing startups, opening new markets for national and international companies, and successfully navigating change.
Register for ACA’s webinars on the CFPB debt collection rule, available only for members, now. Session presentations and recordings from part one of the webinars are available here and the website will be updated with materials from part two.
For CFPB and ACA advocacy updates, log in to your My ACA profile on acainternational.org to subscribe to ACA Daily and Member Alerts.