In other news, student loan servicer Nelnet issues statement on Department of Education contract denial.
6/22/2020 17:00
A debt collection case, Von Esch v. Asset Systems Inc., may resurface for consideration after the U.S. Circuit Court of Appeals for the 9th Circuit held oral arguments Monday. The case focused on whether a debt collector is liable under industry laws, including the Fair Debt Collection Practices Act, for attempting to collect a debt from a consumer based on a factual mistake.
ACA International filed an amicus brief in the case cited in the arguments by Jeffery Hasson, attorney at law with Hasson Law LLC, on behalf of Asset Systems: “As best stated by ACA International, a reversal would allow a one-off accounting error by a creditor’s employee to transform the FDCPA into a rule requiring each debt collector to also be an auditor, accountant and a fact checker.” Read more here.
Student loan servicer Nelnet was denied a second contract from the U.S. Department of Education after learning this week its proposal for the Business Process Operations component of the DOE’s Next Generation (Next Gen) Financial Services Environment contract is ineligible for award, according to the Norfolk Daily News. Nelnet request more information on the department’s decision and may consider challenging the decision. Read more on NextGen in coverage from ACA International.