Favorable Verdict Issued in Navient’s Case Against Law Office for Creating TCPA Lawsuits


The jury’s verdict concludes Navient’s case against a law firm for convincing borrowers to stop making payments on their loans to prompt phone calls from the servicer.

8/20/2021 11:30

Student loan servicer Navient received a favorable verdict in a 2019 case, Navient Solution LLC v. The Law Offices of Jeffrey Lohman et al., in the U.S. District Court for the Eastern District of Virginia Friday, according to an article on TCPAWorld from Squire Patton Boggs Partner Eric Troutman.

“The suit alleged Lohman’s office helped manufacture TCPA suits by encouraging borrowers to stop making payments on their loans to generate phone calls,” Troutman reports.

Navient also alleged Lohman’s office provided scripts for borrowers to read when they received a call about their account that instructed the student loan servicer to stop calling.

The jury deliberated for three days. Troutman outlines the verdict, including damages owed to Navient, here.

Read more background on the case from Megan Quinn, associate at Squire Patton Boggs, here.

ACA International will continue to follow this story.

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