Complaint alleges violations to the Consumer Financial Protection Act’s prohibition against deceptive acts or practices.
2/21/2020 8:30
The Consumer Financial Protection Bureau’s latest enforcement action builds on past complaints against a group of companies offering high-interest credit to consumers and misrepresenting those products, including by failing to notify consumers of the high interest rates.
The CFPB, the South Carolina Department of Consumer Affairs (South Carolina), and Arkansas Attorney General Leslie Rutledge filed the latest lawsuit in federal district court in the District of South Carolina against Candy Kern-Fuller, Howard Sutter III, and Upstate Law Group LLC., according to a news release from the CFPB.
“The CFPB alleges that the defendants worked with a series of companies that brokered contracts offering high-interest credit to consumers, primarily disabled veterans, and violated the Consumer Financial Protection Act’s prohibition against deceptive acts or practices and against providing substantial assistance to deceptive and unfair acts or practices of others,” according to a news release from the CFPB.
The CFPB news release continues:
“The action builds on several recent bureau actions against other entities that used similar contracts and similar marketing tactics in offering high-interest credit to veterans. In January 2019, the bureau settled with Mark Corbett. In August 2019, in partnership with Arkansas Attorney General, the bureau settled with Andrew Gamber; Voyager Financial Group, LLC; BAIC, Inc.; and SoBell Corp. In October 2019, in partnership with South Carolina, the bureau filed a lawsuit against Katharine Snyder and her companies, Performance Arbitrage Company, Inc. and Life Funding Options, Inc.
Corbett worked with both Gamber and Snyder, and their respective companies, to broker contracts offering high-interest credit. In each of these actions, the bureau alleged that these contracts violate laws that prohibit these transactions and render them void, contrary to the representations made by Corbett, Gamber, Snyder, and their companies that the transactions were valid and enforceable. In these actions, the bureau also alleged that the companies misrepresented to consumers that the product is a sale of payments and not a high-interest credit offer and failed to inform consumers of the products’ interest rates.
To date, the CFPB Civil Penalty Fund has allocated about $9 million to consumers harmed by Corbett’s actions and about $2.7 million to those harmed by Gamber’s actions.
In the recent action, the bureau, South Carolina, and Arkansas Attorney General allege that the defendants assisted Gamber, Snyder, and their companies. The bureau specifically alleges that the defendants provided substantial assistance to the companies’ deceptive and unfair acts or practices by: developing a pre-approval or risk-assessment process for the contracts and conducting underwriting; approving or denying consumers’ applications to enter into the transactions; directing and administering the execution of the contracts; serving as the payment processor for the initial lump-sum payment and fees; and continuing to serve as the transactions’ payment processor.
In addition, the bureau alleges that the defendants provided substantial assistance to deceptive misrepresentations by Gamber’s and Snyder’s companies to consumers that consumers may be subject to criminal prosecution if they breached their contacts when, in fact, the consumers could not be criminally prosecuted for breaching their contracts. The bureau also alleges that the defendants committed deceptive acts or practices by collecting on the contracts brokered by the companies, including by filing suit when consumers failed to make payments, and representing, expressly or impliedly, that consumers are legally obligated to make payments in accordance with the terms of their contracts when, in fact, the contracts are void from inception and consumers are not obligated to make payments. The complaint seeks an injunction, redress to consumers, and the imposition of civil money penalties.
The complaint is not a finding or ruling that the defendants have violated the law.”
For ACA International members and accounts receivable management companies, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) is the subject of the Feb. 27 Core Curriculum webinar with Certified Instructors Leslie Bender, IFCCE, CCCO, chief strategy officer and general counsel at BCA Financial Services Inc., and Debra Ciskey, IFCCE, executive vice president of The Collections Coach LLC. The webinar will have updates following the release of the CFPB’s policy statement on UDAAP.