Important communications on licensing are coming from the California Department of Financial Protection and Innovation.
12/15/2023 2:30 P.M.
1.5 minute read
The California Department of Financial Protection and Innovation (DFPI) is reminding licensees to provide their email contact information by Monday, Dec. 18, to receive important licensing information.
The DFPI has shared with some members of the California Association of Collectors, Inc., (CAC) an issue it is experiencing in attempts to communicate with licensees, including those that are complete and with pending applications.
Other California licensees within ACA International’s membership should take note and update their contact information on the DFPI website: https://docqnet.dfpi.ca.gov/.
According to the DFPI, only 75% of licensees have their designated emails set up. It is important for licensees to set up their email now before the DFPI issues important communications the week of Dec. 18, 2023.
The DFPI will be requiring debt collectors that are licensed prior to Jan. 1, 2024, to file an annual report by March 15, 2024, for the year 2023.
On Monday, Dec. 18, the DFPI will send out instructions on filing the required annual report and a draft copy of the form to all designated emails.
Note: Anyone that has not set up their designated email will not receive these instructions or draft form.
The DFPI will also use the designated email for complaints that may require a response. Adding your designated email is important to avoid repercussions for not responding to complaints.
For more information on how to set up your designated email, visit the DFPI website here: https://docqnet.dfpi.ca.gov/.
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