Education & Training

Debra Ciskey

Debra Ciskey is the Compliance Officer for Wakefield and Associates Inc. in Aurora, CO.  Debra joined Wakefield and Associates Inc. in January, 2015. 

Debra was Director of the Performance Development Group and Director of Compliance at Afni, Inc., in Bloomington, IL for 21 years, and prior to her work at Afni, Debra was Director of Education at ACA International from1980 to 1993.  Debra achieved certified instructor status for ACA in 1983 and has taught more than 200 ACA Seminars.

Debra has served as a member of ACA’s Education Council, ACPAC Committee, Ethics Committee, Asset Buyers Division Committee, Public Relations committee, SRO Task Force, and Online Committee.  She is currently a member of the association’s Board of Directors.  Debra served as president of the Illinois Collectors Association in 2009-2010. 

In 1998, Debra received the ACA Enterprises Award of Merit for her contributions during her term as chairman of ACA’s Online Committee, specifically for work performed on the development of ACA’s initial website for ACA members.  In 2000, Debra was inducted into ACA’s International Fellowship of Certified Collection Executives.  In 2004,  she was awarded the Fred Kirschner Instructor Achievement Award for having taught more than 50 seminars in her career as an ACA instructor, earned the award repeatedly as she surpassed milestones in her active teaching career.  Ciskey was named ACA’s  Instructor of the Year in 2005. 

In 2007, Debra was named one of the Top 50 Most Influential Collection Professionals by Collection Advisor Magazine, and was listed on the magazine’s Who’s Who in the Collection Industry in 2014. Debra is a regular contributor on compliance topics to Collection Advisor. 

Debra holds an MA in Organizational Management from the University of Phoenix and a BA in English and Secondary Education from Iowa State University.  Debra is also a Professional Collection Specialist (ACA)  and holds ACA’s Scholar and Fellow Degrees in Collection Business Management.  In 2009, Debra earned ACA International’s Credit and Collection Compliance Officer Diploma.

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