03/23/2020 09:00 AM
Tags/Topics: COVID-19
As we face a rapidly changing environment due to the uncertainty surrounding the Coronavirus (COVID-19), it is important for ACA International members, as well as consumers and other stakeholders to recognize that as an association, we are working diligently to protect and represent the interests of professionals who work in the accounts receivable management industry. While many ACA staff members are working remotely in accordance with state directives, members and others can rest assured that we have not missed a step in providing world-class service to members. During this critical time, ACA members also remain committed to consumers. This commitment has been demonstrated since the outbreak through industry-wide calls to action for compassion and empathy. Consumers need the information ACA members provide to maintain their financial health and access to credit and services, and open communication often leads to the most favorable outcome. We are a strong industry that will successfully emerge from this crisis – and ACA International will continue helping members succeed.
Mark Neeb
CEO, ACA International
The Collector’s Pledge:
I believe every person has worth as an individual.
I believe every person should be treated with dignity and respect.
I will make it my responsibility to help consumers find ways to pay their just debts.
I will be professional and ethical.
I will commit to honoring this pledge. ACA leads the accounts receivable management industry through education, advocacy, and resources designed to help members succeed.
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