ACA International recently submitted comments to several regulators on how the accounts receivable management industry is already using artificial intelligence and innovation. ACA will also host a Hot Topic webinar on Accelerating Agent Productivity with AI July 21.
7/14/2021 9:30
The House Financial Services Committee Task Force on Artificial Intelligence is meeting at noon EDT July 16 for a hearing titled “Verifying Identity while Preserving Privacy in the Digital Age.”
The hearing will cover the use of artificial intelligence in financial services industries, which ACA International recently submitted comments on as part of its advocacy efforts in Washington, D.C.
In fact, artificial intelligence-based technologies can help ACA members and other financial services providers better understand their customers’ preferences and adapt their communications approaches, Vice President and Senior Counsel of Federal Advocacy Leah Dempsey said in recent comments on five federal agencies’ request for information (RFI) on artificial intelligence, ACA previously reported.
“Artificial intelligence and other emerging technologies can improve modern smartphones’ processing and sensor capabilities and enable the creation of a high quality and privacy-preserving secure digital identity (ID). Smartphone technology companies have begun supporting advanced digital ID products, but with federal and state governments and the private sector each moving at their own pace, interoperability requirements and standards are an issue for hearing review,” according to the hearing memo. “This hearing will also discuss the future of digital identity frameworks, examining how the emerging technologies (including AI, blockchain and other distributed ledger technology) could contribute to building digital ID.”
ACA will also host a Hot Topic webinar on Accelerating Agent Productivity with AI at 2 p.m. CDT July 21 featuring speakers Tracy Dudek, COO of State Collection Service, Shantanu Gangal, CEO of Prodigal and Greg Schubert, CEO of Sequium Asset Solutions. Visit the webinar website for more information and to register.