Great Lakes Credit and Collection Association Plans for the Future

The association’s board developed a strategic roadmap to accomplish its mission over the next several years.

11/5/2019 8:00 AM

NewsState
Great Lakes Credit and Collection Association Plans for the Future

The Great Lakes Credit and Collection Association (GLCCA) is defining its role as a unit for accounts receivable management industry members after completing its first annual strategic planning retreat this fall.

The two-day event was designed to begin the process of identifying what GLCCA wants to be as a unit for its members, according to President Pauline Kussart.

The board completed an analysis to help guide leaders in developing a strategic roadmap and identifying goals for the next several years.

“We envision an annual retreat to measure and review outcomes and adjust the plan as necessary,” Kussart said. “Always having a three-year plan in place will provide a continuum of structure for the revolving board of directors and provide a much-needed management foundation for our executive director to work with in order to help the GLCCA meet member needs.”

Pictured from left to right are GLCCA President Pauline Kussart; ACA International’s Education and Membership Development Director and GLCCA Executive Director Harry Strausser III, MCE, IFCCE; GLCCA Director Jaime Barthel; GLCCA President-Elect Michael Klutho; and Directors Jeff Gronholz and Ben Mauch.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

Great Lakes Credit and Collection Association Plans for the Future

The Great Lakes Credit and Collection Association (GLCCA) is defining its role as a unit for accounts receivable management industry members after completing its first annual strategic planning retreat this fall.

The two-day event was designed to begin the process of identifying what GLCCA wants to be as a unit for its members, according to President Pauline Kussart.

The board completed an analysis to help guide leaders in developing a strategic roadmap and identifying goals for the next several years.

“We envision an annual retreat to measure and review outcomes and adjust the plan as necessary,” Kussart said. “Always having a three-year plan in place will provide a continuum of structure for the revolving board of directors and provide a much-needed management foundation for our executive director to work with in order to help the GLCCA meet member needs.”

Pictured from left to right are GLCCA President Pauline Kussart; ACA International’s Education and Membership Development Director and GLCCA Executive Director Harry Strausser III, MCE, IFCCE; GLCCA Director Jaime Barthel; GLCCA President-Elect Michael Klutho; and Directors Jeff Gronholz and Ben Mauch.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

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