FCC Sets Launch Day Webinar on Reassigned Numbers Database


The Nov. 1 webinar will outline how callers and caller agents can register and subscribe-for a fee- to the database, which is designed to help callers verify the status of their phone number.

10/28/2021 7:00

The long-awaited reassigned numbers database from the Federal Communications Commission will launch on Monday.

ACA International focused on advocacy related to the database in the last several years, particularly the safe harbor from Telephone Consumer Protection Act liability, ACA previously reported.

The reassigned numbers database enables callers to verify the status of a phone number and helps protect consumers with reassigned numbers from receiving unwanted calls.

A recent beta test of the database helped the administrator to determine the appropriate subscription tiers and rates for the database when it is fully operational for paid users.

After the testing period, callers using the database will have a safe harbor from liability under the TCPA if the number has been reassigned and the original user of that number had provided consent to call, ACA previously reported.

A live webinar at 2 p.m. EDT Nov. 1 will provide information for callers and caller agents to register for and subscribe to the database, according to a news release from the FCC. Registration is not required for the webinar.

On Nov. 1, paid subscribers to the database, including callers and caller agents, will be able to determine whether a telephone number has been reassigned from the consumer they intend to reach, allowing them to avoid calling consumers with reassigned numbers who may not wish to receive their call. The reassigned numbers database is available at www.reassigned.us.

“The database’s launch is the culmination of several years of work by the commission, voice service providers, and callers to reduce the number of unwanted calls consumers receive,” Patrick Webre, chief of the FCC’s Consumer and Governmental Affairs Bureau, said in the news release. “This is a win-win for consumers and callers: Not only will consumers receive fewer calls meant for someone else, callers will be better able to reach those they wish to call.”

Webinar attendees can submit questions in advance or during the event by sending an email to [email protected]. The webinar will be recorded and available on the FCC’s website.

To receive notifications about ACA content—including member alerts, upcoming events and new products—text ALERTS to 96997.