Experienced industry professional works with teams throughout the company to foster relationships with clients.
11/1/2019 9:00
After 27 years in the accounts receivable management industry, Robin Prince recently moved into a new role as the vice president of operations at ACA International member Credit Management Company (CMC).
Prince began her career as a representative in 1992 and worked her way up through various leadership roles.
With team sizes ranging from 25 to 250, Prince said she believes that the foundation of the company begins with the representatives. She has vast experience in revenue cycle management, best-in-class technology for contact centers, and continuous improvement in both aspects of performance and culture, according to a news release.
Prince is responsible for overseeing the early-out, bad debt and client services divisions for CMC. Together with the sales and IT teams, Prince creates, maintains and fosters relationships with clients, partners and vendors.