Want to sleep well at night? Make sure your staff is properly trained!
11/25/2019 11:00
In the latest episode of ACA Cast, industry veteran Harry Strausser makes a profound statement, that is, “ethical, compliant companies are more productive!” He continues, noting companies that apply proven compliance standards spend their time focusing on running successful businesses rather than working to get out of trouble.
Strausser, IFCCE, ACA International’s director of education and membership development, discusses compliance training and company culture with Justin Muscolino, GRC Solutions’ head of compliance and training operations in North America, during this episode of ACA Cast titled, “Compliance Equals Success.” The two financial services experts share interesting information and insights into developing training strategies that engage and educate staff members.
While compliance training is a non-revenue producing area on the books, Muscolino said failure to invest in training and education can cost a company time and money. “If you can educate individuals on the right way to perceive things, right way to do things, creating that sense of urgency can make the environment a lot easier and a lot cleaner and allow the higher up executives to sleep well at night knowing that their employees are trained right,” he said.
Listen to Strausser and Muscolino discuss these issues along with tips on training styles and frequency of training in the latest episode of ACA Cast. Alternatively, a transcript of the podcast may be accessed above.