Top Headlines

• CFPB Announces Online Link for Companies to Sign Up to Receive Debt-Collection-Related Consumer Complaints
  Important for companies to designate contact person to receive, review and respond to complaints.
  
• ACA Members in the News
  Recent articles and a radio report feature answers and information from ACA International members.
  
• Exceptional Leaders
  What skills and practices really make a great leader?
  
• Small Business Credit Index Shows Unexpected Improvement in Small-Business Credit Quality
  Projections of small businesses struggling for the remainder of 2013 still hold.
  
• ACA International Education Foundation Offers Annual Loomer-Mortenson Scholarships
  Individuals employed by or affiliated with the collection industry and their dependents are eligible.
  
• Tornado Relief Information
  Details for supporting disaster recovery efforts and preparing for similar disasters.
  
• Top Compliance Question for April
  The top compliance question received by ACA’s Compliance Department in April concerned licensing requirements.
  
• Top Ethics Complaint for April
  The majority of ethics complaints received by ACA’s Ethics Department in April involved allegations debt collectors harassed or verbally abused consumers.
  
• Credit Reporting Delinquencies During Pendency of Bankruptcy is Not Inaccurate
  No FCRA liability for an after-discharge report of a delinquency during the time period between the initiation of bankruptcy and the entry of the discharge order.
  
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