The TCPA showed the highest increase, while CFPB complaints also rose slightly, according to WebRecon’s latest data on industry lawsuit claims. Lawsuits from repeat filers are also showing an uptick. Editor’s note: This article is available for members only.
02/25/2022 3:15 P.M.
4 minute read
Industry lawsuit claims increased across the board to start the year, according to the latest report from WebRecon.
Filings under the three major laws governing the accounts receivable management (ARM) industry increased from December 2021 to January 2022, with the highest jump being in Telephone Consumer Protection Act cases, which had a 35.1% increase.
The Fair Credit Reporting Act increased 14.2% over December and the Fair Debt Collection Practices Act increased 13.1%.
The yearly statistics for 2021 from WebRecon showed FCRA filings increased in 2021 compared to 2020, while the TCPA and FDCPA claims declined, ACA International previously reported.
Here is a breakdown of claims under ARM industry laws as well as Consumer Financial Protection Bureau complaints for January.
Fair Debt Collection Practices Act
FDCPA claims increased by 13.1% to 518 compared to 458 in December. Compared to January 2021 numbers, FDCPA claims the first month of this year increased 4.9% from 494 to 518, according to WebRecon.
Telephone Consumer Protection Act
TCPA claims increased from 97 in December to 131 in January but declined comparing January 2021 and January 2022. There were 239 TCPA lawsuits in January 2021 and 131 in January this year, according to the WebRecon report.
TCPA claims declined nearly 50% in 2021, as compared to 2020, from 3,302 claims to 1,708 claims, respectively.
Last year, there was a downward trend in TCPA claims. TCPA filings declined 3.3% from 3,416 in January through December 2019 compared to 3,302 in January through December 2020.
WebRecon CEO Jack Gordon said he expected