ARM Industry Claims Plummet in February

Litigation dropped across the board in February for FDCPA, TCPA and FCRA claims, according to the latest report from WebRecon.

04/10/2023 3:05 P.M.

2 minute read

WebRecon’s latest report shows litigation plummeted across the board in February in Fair Debt Collection Practices Act, Telephone Consumer Protection Act and Fair Credit Reporting Act claims.

FDCPA suits decreased 8.2% from January 2023 to February 2023, TCPA cases decreased 21.1%, FCRA cases decreased 12.8%, and CFPB complaints decreased 14.6%, according to WebRecon.

Here is a breakdown of claims under accounts receivable management industry laws as well as CFPB complaints for February 2023.

Fair Debt Collection Practices Act

FDCPA claims decreased by 8.2% to 315 in February compared to 343 in January. Compared to claims from Jan. 1 through Feb. 28, 2022, FDCPA claims declined 32.4%, from 973 to 658, during the same period in 2023.

Telephone Consumer Protection Act

TCPA claims decreased by 21.1% to 105 in February compared to 133 in January. Compared to claims from Jan. 1 through Feb. 28, 2022, TCPA claims decreased 0.8%, from 240 to 238, during the same period in 2023.

Fair Credit Reporting Act

FCRA claims decreased by 12.8% to 383 in February compared to 439 in January. Compared to claims from Jan. 1 through Feb. 28, 2022, FCRA claims decreased 13.1%, from 946 to 822, during the same period in 2023.

Consumer Financial Protection Bureau Complaints

Consumer complaints filed with the CFPB increased by 14.6% to 5,170 in February compared to 6,057 in January.

There were 7,590 complaints in February 2022 compared to the 5,170 complaints in February 2023—a 31.9% decrease.

The types of debt behind the complaints were:

1,576 Other debt (30%)

1,322 I do not know (26%)

1,084 Credit card debt (21%)

703 Medical debt (14%)

225 Auto debt (4%)

117 Payday loan debt (2%)

74 Mortgage debt (1%)

36 Private student loan debt (1%)

33 Federal student loan debt (1%)

The most common type of complaint was about attempts to collect debt not owed, at 55% or 2,826 complaints, followed by complaints about written notification about a debt at 19% or 977.

Read the complete WebRecon report here.

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