Impact of Omicron? As we’ve closely monitored the predictions of its impact by the time March arrives, and members’ desires for opportunities to connect and grow, IGNITE remains scheduled as an in-person event. Your registration is risk-free. Learn more about the cancellation policy under the FAQs tab.
IGNITE is back to kick your spring into gear. Connect live in-person with fellow collection experts, dive into education sessions and walk away with a new direction and resources for yourself and your team. IGNITE is about how we can transform further than we have already to reignite our businesses. What new products, services, markets are available and how do we create new agile operational and compliant business models to manage it all?
IGNITE will have three session tracks:
Be in the room when it happens.
This track provides agency leaders the confidence they need to integrate technology designed to expand revenue and strategically utilize modern systems to maximize efficiencies and drive client satisfaction.
Industry technology trail blazers will challenge antiquated approaches to business today and unlock the value of technology.
Operations: Better Business Today
Knowledge is Power
The ARM industry is facing extraordinary uncertainty stemming from a pandemic, economic and political pressures coupled with shifting client and customer expectations, all in an evolving technological landscape. We can’t lose sight of the people pushing the results.
Because business is changing, it’s more important than ever to give your team the energy to reach higher performance, up-skill, recharge, and gain the decisive competitive advantage you need to forge ahead in 2022.
Compliance: The New Tomorrow
It’s kind of a big deal.
Agency leaders and compliance teams throughout the industry are facing a slew of changes to the regulatory landscape that must be carefully navigated. Join us for a deep-dive into the regulations that will impact your business this year.
After the upheaval of the last two years, now is the time to prepare for anything 2022 may throw at us – set the groundwork now for building even more strength in your compliance program.
Registration & General Questions
[email protected] or (800) 269-1607
Exhibit & Sponsorship Questions
[email protected] or (952) 259-2137
Click each date above to expand the agenda and see full details including session titles, session descriptions and speakers.
SponsorsBring your brand to life and plug into the community of engaged and diverse ARM professionals attending IGNITE. Sponsored items or custom packages available to meet you where you are. Email us at [email protected] with questions and more information. Click here to access the event prospectus.
Caesars Palace Las Vegas is more than just a hotel. It is a royal guest experience with luxurious rooms, legendary entertainment, celebrity chef restaurants and the finest amenities. Secure a room at the group rate of $129 and the resort fee of $40 before February 23, 2022.
Caesars Palace Las Vegas
3570 S Las Vegas Blvd
Las Vegas, NV 89109
Book Your Room Online
Room Rate Cut-Off: Wednesday, February 23, 2022
Room Rate: $129 Run of House, $40 Resort Fee discounted for ACA Attendees (normally $45)
Room Rate Notes
Prices above are per room per night PLUS the following:
- $40 Resort Fee per room per night (discounted for ACA attendees, regularly $45)
- Applicable local and state taxes
A limited number of rooms are blocked for ACA attendees; therefore, we cannot guarantee rooms will be available through the reservation deadline. Make your reservations early! To receive ACA’s group rate, be sure to book using the reservation link above. For those looking to extend their stay, group rate is also available three days pre- and post-event based on hotel availability at the time of booking. Credit card is required to hold your reservation. Room cancellations must be submitted directly to the hotel at least three (3) days prior to arrival or otherwise one night’s room, fees and taxes will be charged.
The Resort Fee includes:
- Unlimited local phone calls (no long distance or international calls).
- Two (2) Guest admissions per day to the Fitness Center (does not include use of the spa).
- In-room internet access to include two (2) devices per room per day.
Beware of Unknown Housing Services
No third party company or housing service is authorized to act on behalf of ACA International or the official event hotel(s) listed above. Be aware of potential fraud with third-party companies. Please use only the phone numbers and links provided above to reserve your room. Any companies claiming to represent ACA International, the ACA Convention or the above venues should not be trusted.
Important Travel & Ground Transportation Notes
McCarran International Airport (LAS) is located 3.5 miles from Caesars Palace Las Vegas. In additional to car rental and taxi, ground transportation options to/from LAS include Lyft and Uber.
Registration and Cancellation
By attending an ACA International (“ACA”) event, you acknowledge that you have read, understand and agree to ACA’s policies as listed on this page. You are authorizing ACA to use your image in any promotional or informational material produced by or on behalf of ACA. ACA reserves the right to cancel any meeting.
A full refund minus a $75 processing fee will be provided for cancellations received by ACA in writing no later than Wednesday, February 2, 2022. No refunds will be granted on or after February 3, 2022, except as provided below. Registrations may not be transferred to another individual unless approved by ACA. No refunds will be given for no-shows.
Cancellations Due to COVID-19
If you need to cancel your registration for any reason related to COVID-19, you will receive a full refund of all registration fees paid to ACA.
Note that ACA does not have authority to cancel hotel reservations that were not originally booked by ACA staff. To avoid hotel cancellation charges, your hotel reservations with Caesars Palace (“Hotel) must be cancelled directly with Hotel. Failure to timely cancel your hotel reservations will result in charges. To cancel your reservation with the Hotel, see your hotel reservation confirmation e-mail they sent to you.
Assumption of Risk and Waiver of Liability
By registering for this event, you hereby acknowledge and agree that ACA is not responsible for any injury, claim, liability or other cause of action of any kind based upon or resulting from your participation in this event.
The novel coronavirus, COVID-19, has been declared a global pandemic. COVID-19 is highly contagious and is believed to spread mainly from person-to-person contact. By registering for or attending an ACA event, you (a) acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that you may be exposed to or infected by COVID-19 and that such exposure or infection may result in personal injury, illness, permanent disability, and death, (b) voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury, illness, damage, loss, claim, liability, or expenses, of any kind (“Claims”), that you may experience or incur, and (c) hereby release, covenant not to sue, discharge, and hold harmless ACA International, Inc., and its officers, directors, managers, employees, agents, affiliates, shareholders, members, successors, and assigns, from Claims of any kind arising out of or relating thereto.
In addition to all other policies relating to your attendance at an ACA event, you agree to comply with all COVID-19-related safety procedures that may be implemented by ACA or Hotel, or that may be required by law or recommended by public health agency, in order to protect as much as possible the health and safety of all event attendees.
Antitrust and Anti-Harassment Policy
ACA holds its members to the highest standards of professional conduct. These standards apply equally to all event participants. ACA expects event participants in any capacity to act responsibly and ethically when interacting with others at events. Please take a moment to review ACA’s Antitrust and Anti-Harassment Policies. If you have questions or concerns about possible non-compliance at an event, please inform a member of ACA’s staff.
Updated February 3, 2022 – Check back often for updates.
A safe and comfortable experience at ACA International’s (“ACA”) 2022 IGNITE (“Event”) is a top priority for ACA as we plan for your arrival at the Caesars Palace Las Vegas (“Hotel”) in Las Vegas, NV. We have prepared these COVID-19 Safety Protocols with the health, safety and enjoyment of attendees in mind.
These safety protocols are based on local, state and federal recommendations and mandates. However, given the evolving nature of the pandemic and changing local, state and national guidelines and requirements, safety protocols will naturally be fluid. ACA reserves the right to modify or update these safety protocols at any time so that they are appropriately tailored to the state of the COVID-19 pandemic, its attendant health and safety risks, and national, state, and local requirements and guidelines, during the dates of the event.
Please check back periodically so you are aware of the safety protocols you will be expected to follow while attending the event.
By attending the Event, you and anyone travelling with you agree to follow the safety protocols set in place by ACA, Hotel, City of Las Vegas, Clark County and State of Nevada, and the CDC, including those stated here and onsite at the event. ACA and Hotel reserve the right to ask any attendee or guest to leave the event and hotel premises at any time in the event of a suspected COVID-19 infection, exposure or symptoms.
HOTEL – Venue & Accommodations
Our host venue, Caesars Palace Las Vegas, a Caesars Entertainment property, released their Health and Safety Protocols that provide in-depth details on how they facilitate a safe, secure and healthy environment onsite for all participants, both in terms of the ACA Convention and hotel room accommodations.
ACA – On-site COVID-19 Safety
- Mask protocol will follow Southern Nevada Health District (SNHD)and CDC
- Please bring your own masks. ACA will have disposable masks available if you need them.
- Hand sanitizer stations will be positioned in the meeting space.
Meals & Sessions
- Meals: food and beverage service guidelines to reduce risks.
- Sessions: where possible, distanced seating will be set.
Social Distancing Bracelets
Red, yellow and green silicone wristbands will be available to help others identify your personal space preferences and help you identify theirs. Be sure to grab your preferred wristband at the ACA Registration Desk when checking in.
PARTICIPANTS – Self-Screening and Personal Accountability Commitment
Attendees’ commitment to act responsibly with respect to their own health and the health of others at the event will be critical to the success of the Event. In that regard, ACA expects all attendees and their guests to conduct daily self-screenings and to self-monitor for COVID-19 symptoms. Please review the CDC list of symptoms and CDC Quarantine & Isolation protocols before attending the Event.
If you are experiencing COVID-19 symptoms or test positive for COVID-19, or are exposed to someone who has COVID-19 symptoms or tested positive for COVID-19, during the Event, we ask that you please promptly notify an ACA staff member and excuse yourself from event activities. You may want to reference the CDC Coronavirus Self Checker at that time to obtain the CDC’s guidelines on staying away from others, testing and medical attention. ACA and Hotel staff will work with you to determine whether and when it may be appropriate for you to return to event activities.
The Centers for Disease Control and Prevention (CDC) requires facemasks on buses, trains, trolleys, subways, ride-shares, maritime transportation, air travel, and other public transportation. Visit CDC: Requirement for Face Masks on Public Transportation Conveyances and at Transportation Hubs.
Because the Delta and Omicron variants are shown to spread more easily, the CDC recommends everyone, both fully vaccinated and unvaccinated, wear a mask in other settings or situations, including in indoor businesses and crowded outdoor settings in areas with substantial or high transmission. Refer to the map on CDC COVID Data Tracker: COVID-19 Integrated County View to find community transmission levels in your county. Per the CDC COVID Data Tracker, the Hotel is in a County with a substantial transmission rate. You can find additional COVID related data specific to southern Nevada on the SNHD’s COVID-19 webpage.
TRAVEL – TSA & Airlines
Before you travel, please take time to also understand the protocols put in place by the Transportation Security Administration (TSA) and the major airlines:
If you are interested in attending IGNITE but need help convincing your manager to send you, we’ve prepared a template letter for this event that you can personalize to help you make your case. It walks you through how to calculate the total cost to your organization and how to connect specific sessions to your company’s short-term and long-term goals.
There are spaces in the letter where you can add names of colleagues or vendors in the industry you know who will be attending IGNITE and sessions that you would like to attend that address specific challenges at your company. Print out the letter and bring it to a face-to-face meeting with your manager, or email it and schedule time to discuss it!
Download the IGNITE justification letter template