Register now for online March education sessions highlighting insights on marketing fundamentals, building high-performing teams and more. Consider purchasing the All-Access Training Zone to enroll many of your staff in these valuable sessions.
03/01/2023 12:20 P.M.
4 minute read
ACA International has new education events scheduled for March, highlighting insights on marketing fundamentals, building high-performing teams, de-escalation confrontation techniques and more.
Before you plan your education for March, does your company enroll many staff in ACA’s online courses? If so, consider purchasing the All-Access Training Zone, which includes Core Curriculum and Hot Topic webinars, plus recordings. If you’re already subscribed, the March education—and beyond—is included in your Training Zone for you and your company—you won’t pay anything more to attend. And check out the new features we introduced to help you find on-demand education recordings on our education home page.
Take a look at these upcoming courses designed for collectors, trainers, operations and compliance staff, and register now.
Building High-Performing Teams
This two-day course led by Beth Conklin, director of organizational training and development at State Collection Service Inc., will prepare you to set strategic and shared goals that foster communication and accountability with your team.
This webinar is from 10 to 11:30 a.m. CDT, March 6-7. Visit the webinar webpage to register.
Marketing Fundamentals—Identifying and Targeting Customers and Employees
This session, as part of the Marketing and Sales Mastery series led by Adam Parks, founder and CEO of Branding Arc, will provide you with the fundamentals you need to become a successful marketer in the accounts receivable management industry and teach you how to identify and target potential customers and employees, create effective marketing campaigns and measure the success of your efforts. Topics include targeting communications, positioning your service, demonstrating expertise and getting the biggest bang for your marketing dollar.
This webinar is from 2 to 3 p.m. CDT, March 8. Visit the webinar webpage to register.
Water Cooler Chat
Find creative solutions to challenges faced in the accounts receivable management industry with the Women in Collections Resource Committee’s monthly Water Cooler Chat. Take this opportunity to recharge by connecting with your industry peers, asking questions, getting feedback or just hanging out.
This event is from 1 to 1:30 p.m. CDT, March 9. Visit the event webpage to register.
As a leader, you must understand your role as a supervisor, manage difficult situations, prioritize your roles and responsibilities and manage your time effectively. This session, led by LaDonna Bohling, chief compliance officer of Contract Callers Inc., will prepare you to recognize the basic principles of effective leadership.
This event is from 10 to 11:30 a.m. CDT, March 10. Visit the event webpage to register.
ACA How: Safeguards Rule Implementation Series—Security Program Creation: It’s an Iceberg
Policies are the bedrock of any security program. Without written policies, no program can be successful. For organizations new to security programs, the development of these documents can be a daunting task. This session will discuss the critical/required security policies that will be the foundation of your security program.
This webinar is from 2 to 2:30 p.m. CDT, March 10. Visit the webinar webpage to register.
Managing the Collection Floor
Join this two-day core course led by Joe Adams, CCCO, president and CEO of The Hampton Pryor Group Inc., for insights on collection floor management that will help you maintain compliance and foster continuous improvement.
This webinar is from 10 to 11:30 a.m. CDT, March 13-14. Visit the webinar webpage to register.
Debt Buying 101: Introduction to Debt Buying
This four-part training series, led by Craig M. Geisler, president of Cherrywood Enterprises, LLC, is designed for participants interested in learning about the debt buying industry. The series will cover the basics of debt buying, including the types of debts that are commonly purchased, the process of purchasing and collecting debts, and the laws and regulations surrounding debt buying.
The series is scheduled for March 15, April 12, May 10, and June 14, from 2 to 3 p.m. CDT, March 15. Visit the webinar webpage to register.
Confrontational De-Escalation Through Neurolinguistic Programming Techniques
In this up-to-date and timely seminar, Ron L. Brown, owner of Collection Services International, will examine the empowerment that knowledge and use of neurolinguistic programming techniques can bring to a professional collector’s tool chest.
This webinar is from 2 to 3 p.m. CDT, March 15. Visit the webinar webpage to register.
Check ACA’s online events calendar for regular updates on the Hot Topic webinar and Core course schedule and stay tuned for more coverage of March education and beyond in ACA Daily. ACA has educational offerings throughout the rest of 2023, so make sure to register ahead for your favorite courses!
If you’re interested in speaking at an ACA webinar, learn more here.
For more information about the All-Access Training Zone, visit the product website.