The debt collection FAQs include electronic communications and details on time and place provisions to follow under Reg F, among other topics.
07/28/2022 9:00 A.M.
1 minute read
The Consumer Financial Protection Bureau has added a new section to the Debt Collection Rule Frequently Asked Questions (FAQs) compliance aid.
The new FAQs address questions related to electronic communications, electronic communication opt-out notices and unusual or inconvenient time and place provisions in Reg F.
Last year, the bureau released the FAQs as a compliance aid on Reg F, ACA International previously reported.
They also cover limited-content messages and call frequency issues, and answer questions such as, “Are Zortman voicemails considered limited-content messages?” and “How long is a consumer’s direct prior consent valid?”
In addition to limited-content messages, the original FAQs cover presumptions and excluded calls under the Reg F telephone call frequency requirements.
Read the complete FAQs here.
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