Heads up! ACA company members have until this Saturday, Sept. 30, to complete their submission and ensure they receive the next free intelligence report.
09/25/2023 1:30 P.M.
3.5 minute read
ACA International company members have until this Saturday, Sept. 30, to complete their Benchmarking Intelligence submission so they can receive the next free benchmark report.
Each quarter, members who sign up for our Benchmarking Intelligence platform and enter their data by the deadline will receive a free report with anonymous, aggregated industry information, allowing them to see how their operations stack up against those of their peers.
Remember, while you can sign up to participate in the Benchmarking Intelligence program any time, to receive the next quarterly comparison report, you will need to enter your Q2 2023 data into the platform by Sept. 30.
I Have Questions About the Benchmarking Program. Where Can I Go to Get Answers?
Once you’ve signed up to participate, you’ll have access to the regular “office hours” hosted by Dynamic Benchmarking, the company that facilitates the platform. They can give you personalized answers to your questions and help you navigate the database.
To learn more about the platform and how it works, ACA members can watch a recorded webinar hosted by ACA CEO Scott Purcell and several board members.
To watch it, go to the Benchmarking Intelligence page on ACA’s website, make sure you are logged in (only logged-in members can watch the video), and scroll down to the Webinar Recording box.
If you’re looking for an easy-to-read document, you’ll want to read through this FAQ, which explains who is eligible to participate, how to get started and how this can benefit you.
How Do I Sign Up to Participate?
First, you’ll need to contact ACA’s Member Services team here to request access. Once you’ve completed the signup form, you will enter the data collection platform via your personal user login on ACA’s Benchmarking Intelligence page.
Why Should I Participate?
Comparing your agency’s performance to that of your peers, anonymously and by business vertical (e.g., health care, utilities, credit cards, etc.), can help you identify potential gaps, highlight achievements and more.
“In a market that is ever-changing, tools like Benchmarking Intelligence are absolutely critical to compare your operations to those of your peers in a truly confidential, compliant and aggregated basis,” said Michael Lamm, managing partner at Corporate Advisory Solutions. “If you are not providing your data, you are missing access to key data sets to help you better grow/scale and drive a higher profit margin in your business.”
Benchmarking information gives you unique insights that you can’t get anywhere else. Not only will you see the standard report, but you will also be able to create your own comparisons using a variety of criteria.
Here are some specific examples:
- Curious about how your results compare to companies of the same size who also use text messaging?
- Want to know the average gross collections of your peers serving the health care market?
- Looking to benchmark your settlement costs to those of other ACA member companies of the same size?
You can do that!
Remember: Only participants who have completed their data submission will receive this intelligence report and be able to compare your data in the system—on a large number of comparison criteria. If you’ve signed up but not completed your data upload, consider this your motivation to complete your submission today!
To review the data collection timelines, check out the chart on this page.
Note: If you have signed up to participate in the platform but have not entered your data, you will not be able to see the comparison report when it is released. So take the next step and input your data today.
You can learn more on the Benchmarking Intelligence page on our website.
If you want to participate, reach out to ACA’s Member Services team here to request access. The platform is only available to ACA Company Division members who have signed an agreement.