This year’s recordings will be available to access as soon as Jan. 24 with the added bonus of on-demand sessions from past years’ events.
01/12/2022 9:45 A.M.
1 minute read
ACA International is proudly sponsoring this year’s 2022 Collector.Live!—an event geared toward professional development for frontline debt collectors and customer service representatives.
In past years, the event was streamed live, and recordings were made available to registered participants afterward. This year, the event will not be streamed live to mitigate any issues attendees had while livestreaming before.
Instead, the recordings for each session will be available soon after the presentations are recorded—available as soon as Jan. 24.
Discussion topics include:
- Win the Battle by Being OK with Losing the Conversation
- How to Establish Connections with Consumers Quickly & Efficiently
- Negotiating with Hostile Consumers
- Regaining Control of Lost Conversations
- Negotiating Tactics
- Communicating with Consumers in the Digital Age
In addition, you will gain access to Collector.Live! events from 2018, 2019, 2020, and 2021 when you register for this year’s event. Sign up now to receive early-bird registration rates. Rates will increase after Jan. 19.
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