ACA is addressing baseless and what appear to be “credit-repair-driven” BBB complaints directly with BBB and is providing its support to members experiencing such complaints.
08/08/2023 1:20 P.M.
9.5 minute read
Update:
LaDonna Bohling, COO, Contract Callers Inc., Daniel Venditti, COO, Starmark Financial LLC, and George Buck, former longtime president of Frost-Arnett Company and Board Member of Better Business Bureau serving Middle Tennessee and Southern Kentucky, shared their insights and solutions on BBB complaint trends during a recent ACA Huddle.
The informative discussion with the speakers as well as member attendees participating through the online chat presented additional takeaways on how to approach these consumer complaints with your BBB chapter.
As a refresher, ACA members working with BBB must consider their
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