Join industry experts Jennifer Woodson and Irene Hoheusle on Sept. 26 for a deep dive into the practical application of mini scripts in the collection process.
09/20/2023 10:50 A.M.
1 minute read
We’ve heard your requests, and we’re thrilled to announce our upcoming Hot Topic webinar, Conversational Choreography – Using Mini Scripts, on Sept. 26 at 2 p.m. This webinar is tailor-made to address your needs and enhance your skill set in the world of collections!
Join industry experts Jennifer Woodson, UM training manager at Wilber & Associates, P.C., and Irene Hoheusle, IFCCE, CCCO, compliance advisor at ARM Compliance Business Solutions, LLC, as they reveal how mini scripts can revolutionize your approach to collection conversations. Get ready to empower your agents with the confidence and knowledge they need for seamless interactions with consumers.
Discover how these succinct starter scripts can initiate and guide conversations, making uncomfortable dialogues more manageable and even enjoyable.
Register for this Hot Topic course here, and join us Sept. 26 at 2 p.m.