The company was recognized for its consumer-focused mindset, empathy and integrity.
03/16/2022 1:45 P.M.
2 minute read
Superlative RM, an ACA International member company based in Elk Grove, California, has been recognized for the second consecutive year as Crown Asset Management’s (CAM) 2021 Agency of the Year. Each year, CAM selects its agency and firm award winners from its reputable network. In addition to outstanding procedural compliance throughout the year, the award also factors in strong performance metrics and the overall client and consumer experience.
“We put a great deal of effort into running things in such a way that we can be proud of,” said Jerry Terrill, president, CEO and founder at Superlative RM. “When we can all take pride in our company, our professionalism, our ethics, and the services we provide, it naturally creates a snowball effect. We spur each other on and strive for better. For example, our team has engaged in a lot of thought and teamwork this year to create a better digital consumer experience and ensure optimal compliance. We feel good about the results and will continue to target opportunities for improvement.”
Brian Williams, CAM CEO, manager and founder, said that Superlative RM “earned this recognition by way of continuous innovation and adaptation to the changing landscape while maintaining quantifiable excellence across the board. We always want to make sure our network is representative of the same standards we strive for in compliance and performance. We also value Superlative’s empathy, conscientiousness, and integrity in the little things because the little things go a long way throughout every consumer interaction.”
The Superlative RM team is always reaching toward improvement and thrives in the goal-oriented environment they create for themselves. Their team continues to grow and seek out ongoing professional development, and their consumer-focused mindset is central to their success.
“It’s great to be recognized for our hard work by such a pillar of professionalism in the industry,” Terrill said. “Our team appreciates the achievement and is just further motivated to be a part of changing the way consumers handle their finances and revolutionizing the receivables management industry!”
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