The Trellis Company for-profit subsidiary and an ACA International member company was sold on Feb. 20.
03/07/2022 2:30 P.M.
1 minute read
Trellis Company, a nonprofit corporation and leading provider of financial education and contact center support services has sold its for-profit subsidiary, Waypoint Resource Group—an ACA International member company—to Complete Recovery Corporation (CRC), a provider of telecommunications asset recovery services based in Salt Lake City, Utah. The sale was effective Feb. 20.
Founded in 2016, Waypoint provides accounts receivable management services.
“Waypoint has built its business by being empathetic and helping consumers to get back in good standing on their accounts,” said Senior Vice President Danen Shiek. “Waypoint and CRC complement each other, which makes combining the companies all the more positive.”
Waypoint’s strategy of preserving the consumer relationships during the recovery process has earned it contracts with leading telecommunications providers as well as additional clients in health care and automotive lending.
“We are thrilled to bring Waypoint into CRC,” said Merlin Jensen, CEO of CRC. “The two companies are alike in so many important ways. We both operate under the premise that it is possible to recover assets and debt and still make the experience considerate and positive for everyone involved.”
Debra Chromy, president and CEO of Trellis, added, “In addition to the important shared operating philosophies and complimentary product offerings, we are impressed with CRC’s commitment to employees and employee wellbeing. We look forward to their success.”
If you have executive leadership updates or other member news to share with ACA, contact our communications department at [email protected]. View our publications page for more information and our news submission guidelines here.