Get access to this year’s recordings this week, including on-demand sessions from past years’ events.
01/21/2022 10:45 A.M.
1 minute read
This year’s 2022 Collector.Live!, sponsored by ACA International, will be releasing its first set of recordings this week. This annual event is geared toward professional development for frontline debt collectors and customer service representatives.
In past years, the event was streamed live, and recordings were made available to registered participants afterward. This year, the event will not be streamed live to mitigate any issues attendees had while livestreaming before.
Instead, the recordings for each session will be available for purchase now that the presentations are recorded.
Discussion topics include:
- Win the Battle by Being OK with Losing the Conversation
- How to Establish Connections with Consumers Quickly & Efficiently
- Negotiating with Hostile Consumers
- Regaining Control of Lost Conversations
- Negotiating Tactics
- Communicating with Consumers in the Digital Age
Registration to access the recordings is still available on the Collector.Live! website. In addition, you will gain access to Collector.Live! events from 2018, 2019, 2020, and 2021.
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