ConServe Hires Alicia McKeighan as Associate Vice President of Compliance

Alicia McKeighanMcKeighan brings over 13 years of experience in the accounts receivable management industry to the role.

09/22/2022 2:00 P.M.

1.5 minute read

Continental Service Group Inc., d/b/a ConServe, an ACA International member company based in Rochester, New York, has announced it has added Alicia McKeighan to their compliance department in the role of associate vice president of compliance.

In this new role, McKeighan will oversee the company’s compliance and ethics team by working closely with ConServe leadership, employees, clients and their consumers to ensure best  practices in compliance.

“We are thrilled to add Alicia to the ConServe team,” said Pam Murphy, ConServe’s vice president of compliance and privacy officer. “Amidst the dynamic changes in the collection industry over the years, our focus on ethics and compliance ensures the highest standards of compliance, ethics, risk management and increased corporate governance. Expanding our team and bringing on Alicia anchors that commitment.”

McKeighan has been in the accounts receivable management industry for 13 years and was formerly the chief compliance officer at Afni Inc. During her 13 years in the industry, she has acquired experience in litigation management, regulatory interactions, service provider oversight, complaint handling, credit reporting, audit and monitoring, policies and procedures, and training.

She has served on ACA International’s Ethics Committee and Federal Affairs Committee in past years. Additionally, she was a member and active participant in InsideARM’s Consumer Relations Consortium. She also holds the Credit and Collection Compliance Officer (CCCO) and the Scholar and Fellow designations with ACA.

“ConServe’s commitment to doing the right thing at the right time, the right way, aligns well with my personal values,” McKeighan said. “I am eager to join ConServe and its best-in-class compliance team to reinforce and strengthen its efforts and commitment to Fostering Financial Freedom® for their clients and consumers.”

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