O’Brien brings years of experience as an operations executive in the accounts receivable management industry.
01/11/2023 2:10 P.M.
1 minute read
Action Collection Agencies Inc., an ACA International member company based in Middleboro, Massachusetts, has appointed Candice E. O’Brien as its executive vice president/chief operations officer overseeing the operations of its first- and third-party collections services.
“I have known Candice as an industry colleague and formidable competitor for well over two decades,” said Jay E. Gonsalves, president and CEO of Action Collection Agencies. “Her reputation as one of the brightest operations executives in the ARM industry is without question. We are very fortunate that she has agreed to join our team of professionals and extremely excited about the role she will play in providing the highest quality collection service possible to our clients.”
Prior to joining Action Collection Agencies, Candice was the chief operations officer for EOS CCA and chief customer officer for Transworld Systems Inc.
“I’m honored to be joining the ACA team, which is talented, diverse, collaborative and dynamic. Their commitment and passion towards their clients’ success is unmatched,” O’Brien said. “It is clear that all of ACA’s clients have a voice within this organization and a team of professionals working hard every day to exceed their clients’ goals.”
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