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ACA Member Companies Named 2022 Best Places to Work in Collections

The recognition program, now in its 15th year, conducts a rigorous evaluation process to choose recipients. Only 34 companies were recognized this year—the majority of them were ACA members.

02/03/2023 12:30 P.M.

2.5 minute read

Multiple ACA International member companies recently made the cut as one of the 2022 Best Places to Work in Collections.

The Best Places to Work in Collections program, now in its 15th year, is administered by Best Companies Group, which conducts over 60 local, national and industry “Best Places” programs each year. This year, only 34 companies met the standard to participate in the survey, which honors the best places of employment in the collections industry.

Of the 34 companies recognized, 30 of them were ACA member companies.

The Best Places to Work in Collections list is divided into three size categories: small (15-49 employees), medium (50-149 employees) and large (150+ employees).

The program includes a rigorous two-part blind survey process to determine its recipients. This includes an evaluation of workplace policies, practices, philosophy, systems and demographics. The second part consists of an employee survey to measure the employee experience with direct, unfiltered employee input.

To be considered for participation, companies had to fulfill the following eligibility requirements:

  • Be a for-profit or not-for-profit business or government entity;
  • Be a publicly or privately held business;
  • Have a facility in the U.S.;
  • Have a minimum of 15 employees in the U.S.;
  • Must be in business a minimum of one year; and
  • Must be a collection agency, collection law firm, debt buyer, or creditor recovery operation.

“Our leadership team strives to build a culture that is diverse, cohesive, and founded on trust and teamwork,” said Rick Saffer, president and CEO of Credit Control, which has been recognized for the third year in a row. “It is extremely rewarding to see this hard work be recognized with a positive response from our employees. It’s a great year when we can once again celebrate being ranked #1 by both our clients and our employees.”

Here are the ACA member companies that were recognized:

  • Accelerated Receivables Solutions Inc.
  • American Profit Recovery
  • Americollect Inc.
  • BC Services Inc.
  • ConServe
  • Credit Control, LLC
  • Credit Solutions LLC
  • Crown Asset Management, LLC
  • Eastern Revenue Inc.
  • Gulf Coast Collection Bureau Inc.
  • Hollis Cobb Associates
  • IC System
  • JP Recovery Services Inc.
  • KeyBridge Medical Revenue Care
  • KLS Financial Services
  • Lamont, Hanley and Associates Inc.
  • Michael Andrews & Associates
  • National Service Bureau
  • North American Credit Services
  • PayCourt
  • PFC|USA
  • Pro Com Services of Illinois Inc.
  • Revco Solutions Inc.
  • Revenue Enterprises, LLC
  • Sentry Credit Inc.
  • Spring Oaks Capital
  • State Collection Service
  • The Stark Collection Agency
  • Todd, Bremer & Lawson
  • Wilber & Associates, P.C.

“We are extremely honored to be recognized by the Best Companies Group,” said Richard Klein, president at ConServe, which has been selected for an eighth time by the group. “This industry validation emphasizes the extent to which our team of committed employees truly believe we are doing the right thing, at the right time, the right way. Our employees are the ones who complete the surveys, making this award particularly meaningful. At ConServe, our employees are our most valuable asset, and we recruit, hire, develop and promote the very best. We are thrilled to be recognized for an eighth time.”

View the full list of award recipients here.

If you have executive leadership updates or other member news to share with ACA, contact our communications department at [email protected]. View our publications page for more information and our news submission guidelines here.

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If you have executive leadership updates or other member news to share with ACA, contact our communications department at [email protected]. View our publications page for more information and our news submission guidelines here.

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