10 Steps To Take Before Responding To A Pre-Suit Demand Letter Threatening Litigation
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10 Steps To Take Before Responding To A Pre-Suit Demand Letter Threatening Litigation
Your company just received a letter or an email-message from a consumer or a consumer’s attorney demanding damages and threatening legal action. This pre-suit demand letter sets forth generic and conclusory details of alleged violations of the law and directs your company to contact the consumer or the consumer’s attorney to resolve the matter prior to litigation. Now what? Above all else, do not panic or act hastily by immediately complying with the letter, getting angry and writing a fiery response, or destroying the letter in the hope that the issue will go away. Your company has many decisions to make on how to respond, and a cool head will serve your company well. Although the correspondence may be unique to your company’s situation, and while ACA International cannot give your company specific legal advice,
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