ACA Cast: Optimizing Consumer Outreach & Reg F Compliance

ACA Cast


1.5 minute read More than ever, particularly with Regulation F limiting the number of contact attempts and communications to seven times per debt, per week, every contact must count. Matt Wolk, senior director of Neustar, a TransUnion company, and Jim Beck, chief operations officer at MRS, recently joined ACA International’s Director of Education Kelli Krueger […]

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CFPB Guidance Focuses on Credit Reporting and Reg F

CFPB logo with magnifying glass


The bureau released guidance to help clarify FCRA name-matching procedures for CRAs and to help consumers understand their Reg F rights. 2.5 minute read Under the leadership of Director Rohit Chopra, the Consumer Financial Protection Bureau has issued an advisory opinion to ensure that consumer reporting agencies (CRAs) provide accurate data in consumer reports and, […]

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Reflecting on Reg F


How an ACA member company prepared for Reg F and plans to use its training and education for collectors moving forward. 11/30/2021 2:00 PM 4.5 minute read   By Tony Palmer The Nov. 30 date we all circled on the calendar a few months ago has certainly snuck up on us. It’s hard to believe […]

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On the Eve of Reg F: Industry Stakeholders Call for D.C. City Council to Align Permanent Debt Collection Legislation with Federal Regulations


Call caps and other communication requirements in the Washington, D.C. debt collection legislation should be consistent with the CFPB’s debt collection rule and state laws to protect consumers and businesses, according to public hearing discussion. 11/29/2021 3:30 PM 4.5 minute read The need for clarity and consistency between the Washington, D.C., City Council’s proposed permanent […]

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