Prepare Your Business for Weather Emergencies


The U.S. Small Business Administration and Federal Trade Commission provide resources to start your preparedness plan. 06/10/2022 3:15 P.M. 2 minute read With hurricane and severe weather season upon us, it’s time to make sure your company is prepared to deal with any weather emergencies that may come your way. Whether your business operates in […]

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FTC Shuts Down Credit Repair Pyramid Scheme


The operation promised ‘easy credit fixes,’ while charging fees for undelivered services. 5/31/2022 4:30 P.M. 2 minute read The Federal Trade Commission has taken action against Financial Education Services and its owners, Parimal Naik, Michael Toloff, Christopher Toloff and Gerald Thompson, as well as a number of related companies, for scamming consumers out of more […]

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CFPB Blog Hints at Expanding FDCPA to Commercial Collections


Financial institutions, creditors and commercial collectors should be monitoring this issue to determine whether the CFPB is following the statutory language in the FDCPA or pushing the envelope. Editor’s note: This article is available for members only. 04/27/2022 12:00 P.M. 4.5 minute read By Sarah Auchterlonie and Leah Dempsey The Consumer Financial Protection Bureau and […]

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Get Ready for National Consumer Protection Week 2022


This is a great time for ACA members to promote how they assist consumers with financial decisions and safeguard their data, while learning how they can enhance their efforts. 02/22/2022 2:00 P.M. 2 minute read The Federal Trade Commission’s National Consumer Protection Week (NCPW) is March 6-12, 2022, which is a great time for ACA […]

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A Refresher on Working with Debts Related to Identity Theft



ACA International members should review FTC identity theft reports that consumers may submit during account resolution, and remember that, in most cases, a police report is not required. 02/16/2022 10:15 A.M. 2 minute read A new California law requires a debt collector to cease collection activities until it completes a review of a Federal Trade […]

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FTC Issues Civil Investigative Demands to Voice Service Providers


The legal documents filed in federal court in California seek information from the providers as part of ongoing investigations of potentially illegal robocalls. 02/14/2022 3:15 P.M. 3 minute read Federal courts in California have ordered two Voice-over-Internet Protocol (VoIP) service providers to turn over information that the Federal Trade Commission is seeking as part of […]

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FCC and FTC Nominations Delayed


The Senate Commerce Committee was to consider President Joe Biden’s nominee for the FCC, Gigi Sohn, and Alvaro Bedoya for the FTC, after the nominations did not advance out of committee last year, in a hearing this week. 02/01/2022 11:00 A.M. 2.5 minute read Nominations to fill open seats on the Federal Communications Commission and […]

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FTC Advisory Opinion Emphasizes Rule on Attorney’s Fees and Costs Does Not Preempt State Laws


The FTC revisited the rule to issue an updated opinion after some courts misinterpreted its statements to suggest that the rule preempts state laws that authorize attorney fee awards against loan holders. 01/31/2022 1:00 P.M. 2.5 minute read The Federal Trade Commission has issued an advisory opinion stating that its rule concerning preservation of consumers’ claims and […]

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