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SearchPoint Documents

A comprehensive list of ACA's compliance documents, formerly known as Fastfax. Members can locate SearchPoint documents by keyword(s) or document # using the search bar below, or using the tags listed below. Select multiple tags to narrow your search.


1099-c50-state surveyachadding feesaliasasset buyersattorneyautodialersbaitingbankruptcycease communicationscfpbcheckscollection callscollection letterscommercialcredit cardscredit reportingcreditorsdata furnisherdeceased collectionsdisputesdocument retentionecoaeftelectronic paymentsfcrafdcpafirst partygarnishmentglbahealth reformhealthcarehipaaidentity theftinternationallicensingmedicaremini-mirandaminorsmortgagesovershadowingpayday loanspaymentsprivacysecurityservicememberssettlement offersspousesstatestatute of limitationsstudent loanstaxestcpatechnologythird partyudaapvalidation/verificationvoice messagesliability
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“Doctrine of Necessaries” #2036

1099-Cs: Reporting Discharges of Indebtedness #2324

501(r) Final Regulations for Charitable Hospitals #6258

A Brief Summary of Commercial Collection Regulations #2029

ACA International Interstate Chart #3005

Acceptance of Credit Cards by Collection Agencies #9510

Accord and Satisfaction # 2303

ACH Network Overiview: TEL Entries #1202

ACH Network Overview: Accounts Receivable Entries (ARC) #1204

ACH Network Overview: POP Entries #1200

ACH Network Overview: RCK Entries #1201

ACH Network Overview: WEB Entries #1203

Adding Collection Costs to Educational Debts #2068

Adding Fees to Debts #8000

Address Discrepancy Requirements #1517

Adverse Action Notification Requirements Under the FCRA #1176

Age of Majority #1153

Agency Names #1134

Are Collection Notices Required to be Sent by First Class Mail? #1143

Are State Law Violations Also FDCPA Violations? # 3054

Attorney Collection Notices #3082

Attorney Communications and the FDCPA #1169

Attorney Involvement and the FDCPA #2055

Attorney Representation: Reasonable Period of Time #1138

Australia: Debt Collection Down Under #8041

Bankruptcy and Co-signers #3035

Bankruptcy and Pre-Petition Checks #1175

Bankruptcy and Spouses #2338

Bankruptcy Reform Overview #2323

Bankruptcy Reform: Notice to Creditors #2322

Bankruptcy Reform: Redemption #2321

Bona Fide Error Defense #1129

Buying Receivables #4551

Call Baiting – What Collectors Should Know #3077

Caller ID Issues #1168

Can I Collect on a Holiday? #1111

Can Knowledge be Imputed to a Debt Collector? #2344

Canada: Alberta Collection Laws #2502

Canada: British Columbia Collection Laws #2503

Canada: Manitoba Collection Laws #2504

Canada: New Brunswick Collection Laws #2505

Canada: Newfoundland and Labrador Collection Laws #2506

Canada: Northwest Territories Collection Laws #2507

Canada: Nova Scotia Collection Laws #2508

Canada: Nunavut Collection Laws #2509

Canada: Ontario Collection Laws #2510

Canada: Prince Edward Island Collection Laws #2511

Canada: Quebec Collection Laws #2512

Canada: Saskatchewan Collection Laws #2513

Canada: Yukon Collection Laws #2514

Canadian Licensing Chart #3006

Cease Communication Requests #1136

Charging Medicare Beneficiaries Extra Fees #3041

Check 21 Act #3049

Check Verification and the Fair Credit Reporting Act #4001

Child Support Collections #3072

Choice of Law Issues in the Check Collection Industry #4007

Class Certification #2050

Collecting After Filing Form 1099-C #2340

Collecting Debts Online #1207

Collecting From Home - What Your Agency Should Know #1301

Collecting from Minors #1254

Collecting From the Deceased #2061

Collecting Medicare v. non-Medicare Debt #3037

Collection Efforts During the 30-day Validation Period #1172

Common Law and Community Property States #1151

Commonly Asked Questions About “Closed” States and Collection Activity #2000

Communicating with Consumers via E-mail #2332

Communicating with Debt Settlement Companies #3002

Contacting Neighbors and other Third Parties--State Restrictions #2017

Continuous Violations Doctrine #2345

Cooperating with Law Enforcement Agents #2342

Courts Analyze Addition of Writing Requirement to Validation Notices #2331

Credit Grantors and the FDCPA #8004

Credit Reporting Medical Accounts #1515

Creditors and Identity Theft #2053

Data Furnisher Responsibilities under the FCRA Regarding Consumer Disputes from Consumer Reporting Agencies #1526

Date of Delinquency Reporting Requirements #1510

Debt Collection in the United Kingdom #1171

Debt Collectors and Identity Theft #8043

Debt Purchasers Required to Send Notice of Purchase to Consumers #4554

Debts Incurred After Filing Bankruptcy #2339

Direct Disputes from Consumers to Data Furnishers under FCRA #1522

Discharging Student Loans through Bankruptcy #8051

Disputes- FDCPA and FCRA #3014

Dual Purpose Calls Under the Telephone Consumer Protection Act #9520

Duty to Screen for Bankruptcy #1156

Employment Verification: When is it Permitted? #1135

Envelopes and the FDCPA #1155

Fair Credit Reporting Act: Relation to State Laws #1518

FCRA Disposal Rule in Effect #1525

FCRA Identity Theft Provisions: Blocking Information Resulting From Identity Theft #1521

FCRA Identity Theft Provisions: Fraud Alerts and Active Duty Alerts #1513

FCRA Regulations Requiring Implementation of Identity Theft Prevention Program #1250

FCRA Truncation Requirements: Credit and Debit Cards and Social Security Numbers #1514

FDCPA Amendments #2051

FDCPA Notification Requirements for Post-dated Checks and Other Recurring Post-dated Instruments #4011

Federal and State Law Issues for Debt Purchasers #4552

Federal and State Laws Regarding Same Sex Marriages, Civil Unions and Domestic Partnerships #3032

Federal and State Mini-Miranda Disclosure #1145

Financial Institutions' Duty under the FCRA to Provide Consumers with Notice of Furnishing Negative Information #1519

Frequency of Collection Calls: What Constitutes Harassment? #2333

Frequently Asked Questions Regarding Leaving Messages for Consumers #3047

FTC Advisory Opinion Regarding Cease Communication and Responding to Disputes #3020

FTC Final Policy Statement Regarding Collection of Decedents' Debts # 3076

Garnishment #3022

Garnishment: Federal and State Exemptions #3023

GLBA and Higher Education #2260

GLBA Notices and the FDCPA: Possible FDCPA Violations #3027

GLBA Privacy Rule #2257

Gramm-Leach-Bliley-Act (GLBA) - Safeguards Rule #2255

Handling Consumer Payments #2006

Health Care Collections and Third Party Communications #2335

HIPAA for Business Associates - An Overview #2065

Hospital Billing and Collection Practices #2805

In-Person Collections #1167

International Collections and the FDCPA #1117

Is the Lack of State Licensure a Violation of the FDCPA? #1152

Itemization of Collection Notices #1251

Leaving Messages for Consumers #1146

Legal Issues for Repossession Agents #3052

Letter Requirements: Colors, Fonts and Double-Sided Notices #3024

Letter Requirements: Validation Notice #1148

Leveraging Attorneys' Rules of Professional Conduct and Rules of Professional Responsibility to Address Frivolous Litigation # 3061

Liability for Violations of the FDCPA #3078

Licensing and Collection Laws for Commercial Collectors #2034

Manager Requirements #2035

Medical Debts - Statutes of Limitation and Interest #1158

Mexico Debt Collection #3062

Mortgage Deficiency Balances after Foreclosure #3000

Multiple Agencies or Creditors Collecting on the Same Account #1147

Multiple States' Special Text in a Single Collection Letter #1141

National Do Not Call Registry: Its Effect on the Credit and Collection Industry #9516

Natural Disasters #3010

Ninth Circuit decision impacts collectors' ability to obtain consumer reports #1163

Notification of Filing Form 1099-C #3071

Offshore Outsourcing #1257

Overview of PADDs, EFTs and ACH Transactions #4015

Overview of the ACH Network #4013

Overview of the Consumer Financial Protection Bureau #3057

Patient Protection and Affordable Care Act – What it Means for the Collection Industry #3084

Payday Loans, State Laws and Restrictions #2038

Payment Card Data Security #1173

Payment Transaction Fees #4006

Permissible Purposes under the FCRA #1154

Political Campaigns and the use ADADs #3038

Pre-Collect, Billing and the FDCPA #1114

Private Right of Action under FCRA § 615 #2052

Private Student Loan Disclosure Requirements #3036

Recording Conversations #2027

Regulation E #2330

Regulation FF - Fair Credit Reporting Act Medical Information Regulations #1527

Reportable Information #3001

Reporting Commercial Debt on a Consumer's Credit Report #1528

Return Fee Entries via the ACH Network #3070

Right to Cure #2025

Rules for Data Furnishers Regarding Accuracy and Integrity #3026

Service Charges for Returned Checks Chart #3004

Service Fees: When is a Point of Sale Sign Required? #1216

Settlement Offers #1142

Signatures on Negotiable Instruments: Liability for Check When Signature Differs From Account Holder #1220

State Branch and Resident Office Requirements #1160

State Caller ID Laws #3067

State Check Chart #3007

State Collection Laws: Communication with Spouses #2040

State Communication Chart #3008

State Credit Reporting Laws #1255

State Interest Rates #2015

State Laws Covering First-Party (Creditor) Collections #2044

State Laws Governing Oral Communication with Consumers #2011

State Laws Governing the Use of Automated Dialing and Announcing Devices (ADADs) #2308

State Laws Imposing Attorney Restrictions Fastax #3068

State Laws Requiring First-Party (Creditor) Collectors to Provide Mini-Miranda Disclosure #8050

State Licensing and Registration Contact Information and Fees #1133

State Licensing Requirements for Changes in Ownership #2031

State Licensing Requirements for Debt Purchasers #4553

State Operational Definitions for Debt Collector and Debt #2030

State Private Cause of Action Civil Penalties #3064

State Record Maintenance Requirements #2037

State Registration Requirements for Individual Collectors #2019

State Requirements for Agency Relocation or Closure #3073

State Requirements Regarding Notice of Dishonor and Affidavit of Mailing for Check Collection #1215

State Right-of-Assignment Laws #2028

State Service Fee Statutes #1218

State Special Text Required Notices #3048

State Special Text Statutes #2008

States Requiring Review of Collection Letters #1157

States That Require Collection Agencies to Prominently Display Licenses #2042

Statute of Limitations on Telecommunication Charges #3031

Statute of Limitations: Effect of Partial Payments or Promises to Pay #2026

Statutes of Limitation: Collecting Out-of-Statute Debts #1119

Statutes of Limitations #1122

Stop Payment Checks #1222

Student Loan Consumers' Rights #2063

Student Loan Reform under the Healthcare and Education Reconciliation Act #3050

TCPA and the Junk Fax Protection Act #9517

TCPA: Caller ID #3066

TCPA: Jurisdiction #3074

Technology & the FDCPA #1115

Telephone Consumer Protection Act (TCPA) Definition of Autodialer #9512

Telephone Consumer Protection Act (TCPA): An Overview of the TCPA and the FCC's Regulations #9515

Telephone Consumer Protection Act (TCPA): Autodialers, Prerecorded Messages and Consent #9511

The Bank Secrecy Act #3060

The Bankruptcy Code and the FDCPA #1166

The Credit CARD Act #3018

The Effectiveness of Rule 68 Offers of Judgment in Class Action Lawsuits #2060

The Electronic Signatures In Global and National Commerce (E-SIGN) Act #3021

The Equal Credit Opportunity Act #8044

The Servicemembers Civil Relief Act #2312

Third Party Communications # 2067

Trust Account Information #2041

Understanding Federal Student Loans – an Overview #1177

Understanding the Military Lending Act #8047

Undetermined Service Fees #1174

Unfair, Deceptive or Abusive Acts and Practices #2336

Uniform Commercial Code: A Summary of Relevant Sections #2010

Use of Aliases #2018

Use of Social Security Numbers #1140

Venue for Filing Suit #2066

Verification of a Debt #1126

Verification of a Debt: State Specific Requirements #1127

Website Collections – A New Frontier #3055

Wrong Party Contact #3045

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