Virtual Convention 2020 Session: Which Voice Technology Reigns Supreme

Speakers:

• Erin Stewart, Collections Lead, Interactions
• Dara Tarkowski, Founding Partner, Actuate Law LLC

This session will feature a discussion on different automated voice technologies and how they stack up in a compliant fashion with Outbound Dialing Campaigns.  How can you use these technologies to enhance consumer experience, compliance adherence, and revenue generation within a billing, servicing or collections organization?  What do you need to know about the TCPA and deploying voice technologies in outbound and inbound applications?  You will learn which technologies to avoid and which to use to add real value to your organization.