V10 (2019) Professional Collection Specialist (PCS) Exam
STEP 1: Have you completed the required courses?*
- FDCPA Essentials for the ARM Industry v. 10 (©2019)
- Essential Collection Skills and Techniques v. 10 (©2019)
*Please note the course versions. This exam covers version 10 issued in 2019. If you have taken older / other versions of these courses (©2018 and before indicated on course materials), you must purchase another version of this exam. Please contact firstname.lastname@example.org for assistance.
STEP 3: Activate your Learning Management System (LMS) assignment for this exam by logging in to MyACA.
- This purchase is active for 6 months and you have one opportunity to complete the exam once it has been started. It must be completed within 2 hours and you must achieve at least 85% to pass.
STEP 4: Need a retest? If you did not achieve 85%, you must purchase this test again to retake it. Go to Step 2.
Technical requirements needed to run exams and web courses:
- Internet Explorer 9.0 or greater, Google Chrome (current version), or Mozilla Firefox (current version)
- Adobe Acrobat Reader 10.0 or greater
- Flash Player 10.0 or greater
By providing your contact information, you agree to receive communications from ACA International, which may include marketing and promotional emails regarding ACA International’s products and services. You can change your preferences at any time.