HT Recording: From Training to Transaction

As a new hire in the collection industry, getting off the ground can be nerve wracking and intimidating. In this course, we are going to talk to some new hires about what they were going through during this period and discuss ways to overcome the intimidating task of asking for money. Once you are on the phone, what are some ways to be creative in helping the debtor resolve their debt.


  • Megan Bryant, Director of Operations and Client Support, Credit Collection Partners, Taylorville, IL

  • Ally Smith, Employee Development Manager, Credit Collection Partners, Taylorville, IL

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