HT Recording: The New Call Blocking and Labeling Order (7/23/2020)


The FCC released its report and order concerning call blocking and labeling – an issue of the utmost importance to those in the ARM industry making phone calls. This action is the latest in a series of actions taken by the FCC to address “robocalls,” and has been a top focus of ACA’s advocacy to ensure that overly broad FCC efforts do not limit ARM industry calls. The order addresses safe harbors that will be provided to carriers and includes requirements ACA advocated for to protect legitimate business calls.

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