(10/01/2021) LCM/Messaging/Locational Calls


What is the limited content message? Safe harbor aspect. Content of the LCM. Reconsider allowing messages if your CSA prohibits them; Text messaging: Opt out , The scenarios related to the source of the cell number used for texting, its prior use by the creditor or immediate prior debt collector, the reassigned number database; Locational calls: Frequency, Scope of information that may be requested

  • Leslie Bender Esq., Senior Counsel Clark Hill PLC

  • LaDonna Bohling, Chief Compliance Officer Contract Callers, Inc.

  • Debra Ciskey, Executive Vice President CACi

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